Zermatt Rentals Switzerland Valais Zermatt

The Phoenix Hotel Zermatt | Hotel in Zermatt

| 9.0 (283 Reviews) |   Pet Friendly  3 Bathrooms  7 Guests
Zermatt Hotel | The Phoenix Hotel Zermatt

Hotel in Zermatt

The Phoenix Hotel Zermatt can be found in the quiet Wiesti quarter of Zermatt. The train station and the Bahnhofstrasse with its numerous shops and restaurants can be reached within a 10-minute walk. The rooms are equipped with a flat-screen TV and a safe. Wireless internet is available in public areas free of charge. The use of materials like wood, stone and glass created a rustic yet modern style. An improved sound insulation provides for a peaceful night's rest. Built from natural materials from the Zermatt region, the entire hotel radiates a cozy, homey, yet modern atmosphere. A rich buffet breakfast is served daily. Guests can enjoy the great view of the Matterhorn before setting out to explore the scenic surroundings of Zermatt. In the evening or throughout the day the bar and the lounge are great places to relax. Many restaurants can be found in the surroundings of the Phoenix hotel.

The Phoenix Hotel Zermatt is located in Zermatt.

This 27 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: TV, Sports/Activities, Pet Friendly, and several others. This is a 3 star rated property and has over 283 reviews with the average score of 9 . Coming to Zermatt and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 27 Bedrooms Hotel if you want to learn more about this Hotala.ca place in Zermatt. These details are authentic, as they are provided by our partner, booking.com.

This The Phoenix Hotel Zermatt in Zermatt is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “The Phoenix Hotel Zermatt”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Untere Wiestistrasse 11, Zermatt, 3920, Switzerland

Amenities

Pet FriendlyPet Friendly
TVTV
ViewView
Balcony/TerraceBalcony/Terrace
AccessibilityAccessibility
Transportation/ShuttleTransportation/Shuttle
Security/SafetySecurity/Safety
Sports/ActivitiesSports/Activities
SkiingSkiing
Wellness FacilitiesWellness Facilities
Fireplace/HeatingFireplace/Heating
RestaurantRestaurant
BarBar
Guest ServicesGuest Services
EntertainmentEntertainment
Child FriendlyChild Friendly
InternetInternet
LaundryLaundry

Facility Overview

BreakfastBreakfast
  • BarBar
  • Wine/ChampagneWine/Champagne
  • Special diet meals (on request)Special diet meals (on request)
ActivitiesActivities
  • SkiingSkiing
  • CyclingCycling
  • HikingHiking
  • Golf course (within 2 miles)Golf course (within 2 miles)
  • FishingFishing
  • FitnessFitness
EntertainmentEntertainment
  • Board games/PuzzlesBoard games/Puzzles
GeneralGeneral
  • SafeSafe
  • Soundproof roomsSoundproof rooms
  • Pet friendlyPet friendly
  • ElevatorElevator
  • Smoke-free propertySmoke-free property
  • Non-smoking roomsNon-smoking rooms
  • Wifi in all areasWifi in all areas
  • HeatingHeating
Guest ServicesGuest Services
  • Express check-in/outExpress check-in/out
  • Shared lounge/TV areaShared lounge/TV area
  • Shuttle serviceShuttle service
  • Ironing serviceIroning service
  • Baggage storageBaggage storage
  • Daily housekeepingDaily housekeeping
  • LaundryLaundry
  • ConciergeConcierge
  • Tour deskTour desk
  • Pet basketPet basket
  • Pet bowlsPet bowls
  • Shuttle service (additional charge)Shuttle service (additional charge)
  • Invoice providedInvoice provided
InternetInternet
  • WifiWifi
  • InternetInternet
  • Free WifiFree Wifi
OutdoorsOutdoors
  • TerraceTerrace
  • GardenGarden
Security/SafetySecurity/Safety
  • Smoke alarmsSmoke alarms
  • Key card accessKey card access
  • CCTV outside propertyCCTV outside property
  • Fire extinguishersFire extinguishers
  • CCTV in common areasCCTV in common areas
  • Property cleaned by professional cleaning companiesProperty cleaned by professional cleaning companies
  • Use of cleaning chemicals that are effective against coronavirusUse of cleaning chemicals that are effective against coronavirus
  • Linens, towels, and laundry washed in accordance with local authority guidelinesLinens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between staysGuest accommodation disinfected between stays
  • Guest accommodation sealed after cleaningGuest accommodation sealed after cleaning
  • Guests have the option to cancel any cleaning services for their accommodation during their stayGuests have the option to cancel any cleaning services for their accommodation during their stay
  • Physical distancing in dining areasPhysical distancing in dining areas
  • All plates, cutlery, glasses, and other tableware sanitizedAll plates, cutlery, glasses, and other tableware sanitized
  • Delivered food covered securelyDelivered food covered securely
  • Food can be delivered to guest accommodationFood can be delivered to guest accommodation
  • Hand sanitizer in guest accommodation and common areasHand sanitizer in guest accommodation and common areas
  • Process in place to check health of guestsProcess in place to check health of guests
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removedShared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Access to healthcare professionalsAccess to healthcare professionals
  • First aid kits availableFirst aid kits available
  • Staff follow all safety protocols as directed by local authoritiesStaff follow all safety protocols as directed by local authorities
  • Physical distancing rules followedPhysical distancing rules followed
  • Cashless payment availableCashless payment available
  • Screens or physical barriers between staff and guests in appropriate areasScreens or physical barriers between staff and guests in appropriate areas
  • Contactless check-in/outContactless check-in/out
SkiingSkiing
  • Ski storageSki storage

Policies

Check-in
Check-in
The minimum age for check-in is 18
Pet Policy
Pet Policy
Pets are allowed and charges may apply.
Please note that only a limited number of children's cots are available. if you arrive with children, please inform the property in advance, please note that zermatt is a car-free village. you can park your car in täsch (indoor parking) and continue to zermatt by train or taxi, please note that there will be a surcharge if you arrive with more guests than stated in your booking confirmation.please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
8.58
Location:
8.71
Staff:
9.47
Facilities:
9.01
Comfort:
9.3
Cleanliness:
9.43
Irina
Apr 15, 2026 07:00:00 AM
Review Score:   10
France
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: An amazing breakfast, perfect service, comfortable rooms, closed to ski lifts, 10 min by walk
Negative: Nice bar with the fire place Amazing breakfast
Summary: Swiss vibes
See All Reviews

Room Arrangement

Room InfoFacilities
Standard Double Room
Room Type: Double
Room Size: 21 m2
2 Twin bed(s) Bed
1 Full bed(s) Bed
Standard Double Room

Food & Drink

Minibar, Bottle of water

General

Safe, Laptop safe, Hardwood or parquet floors, Ironing facilities, Trash cans, Key card access, Heating, Smoke Alarm

Media & Technology

TV, Cable channels, Satellite channels, Telephone, Flat-screen TV, Radio

Bathroom

Toilet paper, Free toiletries, Hairdryer, Shampoo, Bathtub or shower, Towels, Body soap, Private bathroom, Toilet

Services

Wake-up service/Alarm clock

Living Area

Desk

Kitchen

Electric kettle, Wine glasses, Coffee machine

Bedroom

Childrens' cribs, Wardrobe or closet, Linens

Accessibility

Upper floors accessible by elevator, Entire unit located on ground floor, Accessible by elevator

Room amenities

Adapter, Hypoallergenic pillow, Socket near the bed, Non-feather pillow, Feather pillow

Exclusive services

Free gym access
Superior Double Room
Room Type: Double
Room Size: 22 m2
2 Twin bed(s) Bed
1 Full bed(s) Bed
Superior Double Room

Food & Drink

Minibar, Bottle of water

General

Safe, Laptop safe, Hardwood or parquet floors, Ironing facilities, Trash cans, Key card access, Heating, Smoke Alarm

Media & Technology

TV, Cable channels, Satellite channels, Telephone, Flat-screen TV, Radio

Bathroom

Toilet paper, Free toiletries, Hairdryer, Shampoo, Bathtub or shower, Towels, Body soap, Private bathroom, Toilet

Services

Wake-up service/Alarm clock

Outdoors

Balcony

Living Area

Sitting area, Desk

Kitchen

Electric kettle, Wine glasses, Coffee machine

Bedroom

Childrens' cribs, Wardrobe or closet, Linens

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room amenities

Adapter, Hypoallergenic pillow, Socket near the bed, Non-feather pillow, Feather pillow

Exclusive services

Free gym access
Deluxe Double Room
Room Type: Double
Room Size: 26 m2
2 Twin bed(s) Bed
1 Full bed(s) Bed
Deluxe Double Room

Food & Drink

Minibar, Bottle of water

General

Safe, Laptop safe, Hardwood or parquet floors, Ironing facilities, Trash cans, Key card access, Heating, Smoke Alarm

Media & Technology

TV, Cable channels, Satellite channels, Telephone, Flat-screen TV, Radio

Bathroom

Toilet paper, Free toiletries, Hairdryer, Shampoo, Bathtub or shower, Towels, Body soap, Private bathroom, Toilet

Services

Wake-up service/Alarm clock

Outdoors

Balcony

Living Area

Sitting area, Desk, Sofa

Kitchen

Electric kettle, Wine glasses, Coffee machine

Bedroom

Childrens' cribs, Wardrobe or closet, Linens

Accessibility

Upper floors accessible by elevator, Entire unit located on ground floor, Accessible by elevator

Room amenities

Adapter, Hypoallergenic pillow, Sofa bed, Socket near the bed, Non-feather pillow, Feather pillow

Exclusive services

Free gym access

FAQ's

Is this The Phoenix Hotel Zermatt pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at The Phoenix Hotel Zermatt?

Check-in time for The Phoenix Hotel Zermatt starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the The Phoenix Hotel Zermatt have a swimming pool?

No, this The Phoenix Hotel Zermatt does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in The Phoenix Hotel Zermatt?

Best-rates for the The Phoenix Hotel Zermatt starts from $1,322 per night with includes Guest Services, Internet, Laundry, TV, Sports/Activities, Pet Friendly, View, Balcony/Terrace, Security/Safety, Skiing, Wellness Facilities, Bar, Entertainment, Accessibility, Transportation/Shuttle, Fireplace/Heating, Child Friendly, Restaurant with all other facilities. Hotala.ca matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is The Phoenix Hotel Zermatt a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the The Phoenix Hotel Zermatt wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the The Phoenix Hotel Zermatt has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the The Phoenix Hotel Zermatt?

Based on the information reported by the owner or manager, the The Phoenix Hotel Zermatt indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for The Phoenix Hotel Zermatt?

Based on the information reported by the owner or manager, details for the cancellation policy for the The Phoenix Hotel Zermatt are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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