Casa Malca | Hotel in Tulum

| 9.2 (451 Reviews) |   Pet Friendly  1 Bathroom
Zona Hotelera Hotel | Casa Malca

Hotel in Zona Hotelera, Tulum

Catch some rays at the beach or spend the day relaxing at Casa Malca's full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants.
Change of towels is available on request.
Casa Malca offers 70 air-conditioned accommodations with minibars and espresso makers. Rooms open to furnished balconies or patios. These individually decorated and furnished accommodations have separate sitting areas and include day beds. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. This Tulum hotel provides complimentary wireless Internet access.

Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. Business-friendly amenities include desks, desk chairs, and safes. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.


A health club and complimentary bicycles are featured at the hotel. An indoor pool, an outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Show more
 
Carretera Tulum-Boca Paila Km 9.5, Tulum, 77780, Mexico

Amenities

Air ConditionerAir Conditioner
ParkingParking
Pet FriendlyPet Friendly
PoolPool
Designated Smoking AreaDesignated Smoking Area
ViewView
Ocean ViewOcean View
Balcony/TerraceBalcony/Terrace
AccessibilityAccessibility
Business ServicesBusiness Services
Sports/ActivitiesSports/Activities
Bedding/LinensBedding/Linens
Wellness FacilitiesWellness Facilities
SpaSpa
RestaurantRestaurant
BarBar
ToiletriesToiletries
Guest ServicesGuest Services
EntertainmentEntertainment
BreakfastBreakfast
Child FriendlyChild Friendly
Hot TubHot Tub
InternetInternet
KitchenKitchen
LaundryLaundry

Facility Overview

BathroomsBathrooms
  • ShampooShampoo
  • Designer toiletriesDesigner toiletries
  • SoapSoap
  • BathrobesBathrobes
  • Toilet paperToilet paper
  • TowelsTowels
  • Rainfall showerheadRainfall showerhead
  • Hair dryerHair dryer
  • ShowerShower
  • Private bathroomPrivate bathroom
BedroomBedroom
  • Down comforterDown comforter
  • Day bedDay bed
  • Hypo-allergenic beddingHypo-allergenic bedding
  • Blackout drapes/curtainsBlackout drapes/curtains
  • Bed sheetsBed sheets
  • Pillow-top mattressPillow-top mattress
  • Premium beddingPremium bedding
  • Egyptian cotton sheetsEgyptian cotton sheets
  • Air conditioningAir conditioning
  • Free cribs/infant bedsFree cribs/infant beds
  • Electrical adapters/chargersElectrical adapters/chargers
  • Desk chairDesk chair
  • Iron/ironing board (on request)Iron/ironing board (on request)
  • Mobile key entryMobile key entry
  • DeskDesk
  • Restaurant dining guideRestaurant dining guide
  • SafeSafe
  • SlippersSlippers
  • Turndown serviceTurndown service
  • Guidebooks/recommendationsGuidebooks/recommendations
  • Laptop-friendly workspaceLaptop-friendly workspace
  • Separate sitting areaSeparate sitting area
  • In-room massageIn-room massage
  • Individually furnishedIndividually furnished
  • SoundproofingSoundproofing
  • Individually decoratedIndividually decorated
  • Local mapsLocal maps
BreakfastBreakfast
  • Free cooked-to-order breakfast available daily 8 AM–11 AMFree cooked-to-order breakfast available daily 8 AM–11 AM
  • 24-hour room service24-hour room service
  • Coffee/tea in common area(s)Coffee/tea in common area(s)
  • 1 bar1 bar
  • 2 restaurants2 restaurants
  • Free daily receptionFree daily reception
  • Local meal delivery serviceLocal meal delivery service
  • Champagne serviceChampagne service
  • MinibarMinibar
  • Free bottled waterFree bottled water
  • Espresso makerEspresso maker
ParkingParking
  • Airport shuttle on requestAirport shuttle on request
  • Onsite parking includes off-street optionsOnsite parking includes off-street options
  • Free secured, uncovered self parking on siteFree secured, uncovered self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)24-hour roundtrip airport shuttle (surcharge)
AccessibilityAccessibility
  • Area rugs in public areasArea rugs in public areas
  • Well-lit path to entranceWell-lit path to entrance
  • 1 stairs to reach property1 stairs to reach property
  • Hand-held showerheadHand-held showerhead
  • Accessible airport shuttleAccessible airport shuttle
  • Magnifying mirrorMagnifying mirror
  • Area rugs in roomArea rugs in room
  • This property does not have elevatorsThis property does not have elevators
  • Wheelchairs available on siteWheelchairs available on site
  • Hardwood flooring in public areasHardwood flooring in public areas
  • Fixed shower seatFixed shower seat
  • Smooth flooring in roomSmooth flooring in room
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Transfer showerTransfer shower
ActivitiesActivities
  • Scuba divingScuba diving
  • Surf lessonsSurf lessons
  • Boat toursBoat tours
  • Health/beauty spaHealth/beauty spa
  • Surfing/body boardingSurfing/body boarding
  • SwimmingSwimming
  • FishingFishing
  • Theme parksTheme parks
  • Hiking/biking trailsHiking/biking trails
  • SnorkelingSnorkeling
  • Motor boatingMotor boating
  • WindsurfingWindsurfing
  • EcotoursEcotours
  • SailingSailing
  • Scooter/moped rentalsScooter/moped rentals
  • KayakingKayaking
  • Water skiingWater skiing
  • Full-service spaFull-service spa
  • VolleyballVolleyball
  • Free beach clubFree beach club
  • Billiards/pool tableBilliards/pool table
  • Free bicycle rentalsFree bicycle rentals
  • Children's poolChildren's pool
  • Private picnicsPrivate picnics
  • Outdoor poolOutdoor pool
  • Beach yogaBeach yoga
  • Beach volleyballBeach volleyball
  • SaunaSauna
  • Lifeguards on siteLifeguards on site
  • PlaygroundPlayground
  • Bike storageBike storage
  • Bicycle tour informationBicycle tour information
  • Winery release eventsWinery release events
  • Art galleryArt gallery
  • Steam roomSteam room
  • Fitness centerFitness center
  • Hot tubHot tub
  • Yoga classesYoga classes
  • Outdoor padel courtOutdoor padel court
  • Bike parkingBike parking
  • Indoor poolIndoor pool
EntertainmentEntertainment
  • MP3 dockMP3 dock
GeneralGeneral
  • Coworking spaceCoworking space
  • Conference center (1292 square feet of space)Conference center (1292 square feet of space)
  • Business centerBusiness center
  • Meeting rooms -  3Meeting rooms - 3
  • Reception hallReception hall
  • LibraryLibrary
  • Front-desk safeFront-desk safe
  • BallroomBallroom
  • Banquet hallBanquet hall
  • EnglishEnglish
  • SpanishSpanish
  • FrenchFrench
  • Designated smoking areasDesignated smoking areas
  • Beach towelsBeach towels
  • Shared microwaveShared microwave
  • BooksBooks
  • GamesGames
  • Romance packages availableRomance packages available
  • Communal living roomCommunal living room
  • Couples diningCouples dining
  • Music libraryMusic library
Guest ServicesGuest Services
  • Children's poolChildren's pool
  • In-room child care (surcharge)In-room child care (surcharge)
  • Outdoor poolOutdoor pool
  • PlaygroundPlayground
  • Beach toysBeach toys
  • Fence around the poolFence around the pool
  • Laundry facilitiesLaundry facilities
  • Children's gamesChildren's games
  • Indoor poolIndoor pool
  • Free cribs/infant bedsFree cribs/infant beds
  • Soundproofed roomsSoundproofed rooms
  • Luggage storageLuggage storage
  • Tour/ticket assistanceTour/ticket assistance
  • Turndown serviceTurndown service
  • Change of bedsheets (on request)Change of bedsheets (on request)
  • Daily housekeepingDaily housekeeping
  • Wedding servicesWedding services
  • Porter/bellhopPorter/bellhop
  • 24-hour front desk24-hour front desk
  • Dry cleaning serviceDry cleaning service
  • Laundry facilitiesLaundry facilities
  • Concierge servicesConcierge services
  • Change of towels (on request)Change of towels (on request)
  • Multilingual staffMultilingual staff
InternetInternet
  • Available in some public areas: Free WiFiAvailable in some public areas: Free WiFi
  • Available in all rooms: Free WiFiAvailable in all rooms: Free WiFi
OutdoorsOutdoors
  • TerraceTerrace
  • Outdoor furnitureOutdoor furniture
  • Beachfront locationBeachfront location
  • Free pool cabanasFree pool cabanas
  • GardenGarden
  • Outdoor entertainment areaOutdoor entertainment area
  • Nature reserveNature reserve
  • Lifeguards on siteLifeguards on site
  • Free beach cabanasFree beach cabanas
  • Furnished balcony or patioFurnished balcony or patio
  • YardYard
SpaSpa
  • Couples treatment room(s)Couples treatment room(s)
  • AromatherapyAromatherapy
  • Outdoor treatment areasOutdoor treatment areas
  • Massage - on the beachMassage - on the beach
  • Massage - SwedishMassage - Swedish
  • Body treatmentsBody treatments
  • Spa open dailySpa open daily
  • Massage - sportsMassage - sports
  • SaunaSauna
  • HydrotherapyHydrotherapy
  • Body scrubsBody scrubs
  • Body wrapsBody wraps
  • 3 treatment rooms3 treatment rooms
  • FacialsFacials
  • Massage - deep-tissueMassage - deep-tissue
  • Steam roomSteam room
  • Hot tubHot tub
  • Massage - hot stoneMassage - hot stone
  • Massage/treatment roomsMassage/treatment rooms

Policies

Check-in
Check-in
Check-in start time: 3:00 pm; check-in end time: midnight contactless check-in available early check-in is available for a fee early check-in subject to availability late check-in fee for check-in between 12:30 am and 1:00 pm late check-in subject to availability minimum check-in age: 18
Check-out
Check-out
A late check-out fee will be charged check-out before noon contactless check-out available late check-out subject to availability
Child Policy
Child Policy
Children are welcome. rollaway/extra beds are not available. free cribs (infant beds)!
Payment Policy
Payment Policy
Airport shuttle fee: usd 420 per vehicle (roundtrip, maximum occupancy 4) pet fee: usd 40 per pet, per night service animals are exempt from fees early check-in is available for a fee (subject to availability) late check-in fee for check-in between 12:30 am and 1:00 pm late check-out is available for a fee (subject to availability) service fee: 10 percent the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pet Policy
1 total (up to 22 lbs per pet) pets allowed for an extra charge of usd 40 per pet, per night pets cannot be left unattended restrictions apply; for more information contact the property at the number on the booking confirmation service animals are welcome, and are exempt from fees
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Bradley
Dec 3, 2025 07:20:00 AM
Review Score:   10
Summary: Our experience at Casa Malca was great. We checked out from another
See All Reviews

Room Arrangement

Room InfoFacilities
Suite, Beachfront (Master)
Room Size: 1076 square feet m2
1 King Bed
Suite, Beachfront (Master)

General

Square feet - 1076, Doorbell/telephone notification, Number of bedrooms - 1, Partial ocean view, In-room playpen, Ping - 30, Bed count minimum 1, Extra bed count 1, Square meters - 100, Bed count maximum 1
Junior Suite, Beachfront
Room Size: 646 square feet m2
1 King Bed
Junior Suite, Beachfront

General

Square feet - 646, Doorbell/telephone notification, Square meters - 60, Number of bedrooms - 1, Ping - 18, Partial ocean view, In-room playpen, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Family Suite, 2 Bathrooms, Garden View (Village)
Room Size: 753 square feet m2
2 King Bed and Queen Bed
Family Suite, 2 Bathrooms, Garden View (Village)

General

Square feet - 753, Doorbell/telephone notification, Square meters - 70, Number of bedrooms - 1, Garden view, Room and bed type depend on availability check-in, In-room playpen, Extra bed count 1, Number of living rooms 1, Bed count minimum 2, Ping - 21, Bed count maximum 2
Junior Suite, Garden View
Room Size: 646 square feet m2
1 King Bed
Junior Suite, Garden View

General

Square feet - 646, Doorbell/telephone notification, Square meters - 60, Number of bedrooms - 1, Ping - 18, Garden view, In-room playpen, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Suite, 2 Bathrooms, Garden View (Townhouse Labyrinth)
Room Size: 1292 square feet m2
1 King Bed
Suite, 2 Bathrooms, Garden View (Townhouse Labyrinth)

General

Square meters - 120, Doorbell/telephone notification, Number of bedrooms - 1, Garden view, Room and bed type depend on availability check-in, Ping - 36, In-room playpen, Square feet - 1292, Bed count minimum 1, Bed count maximum 1, Extra bed count 2, Number of living rooms 2

FAQ's

Is this Casa Malca pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Casa Malca have a swimming pool?

Yes, this Casa Malca has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Casa Malca?

Best-rates for the Casa Malca starts from $603 per night with includes Breakfast, Kitchen, Designated Smoking Area, Accessibility, Business Services, Bedding/Linens, Guest Services, Entertainment, Hot Tub, Pool, Balcony/Terrace, Sports/Activities, Spa, Child Friendly, Laundry, Air Conditioner, Parking, Bar, Toiletries, Internet, Pet Friendly, View, Ocean View, Wellness Facilities, Restaurant with all other facilities. Hotala.ca matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Casa Malca a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Casa Malca wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Casa Malca has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Casa Malca?

Based on the information reported by the owner or manager, the Casa Malca indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Casa Malca?

Based on the information reported by the owner or manager, details for the cancellation policy for the Casa Malca are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

People Also Ask

Check Hotel Availability
Nightly rates from:
CA $825
You will be redirected to  
Hot Deal - It has been viewed 129 times today
Not the right fit? Check out our other properties in Zona Hotelera
9.8
Exceptional
(77 Reviews)
589.86 ft² 5 Bathrooms
Ocean View Hotel
  • Private Beach
  • Oceanfront
  • Spa
CA $587/Night For 7 Nights CA $4,108
10.0
Exceptional
(2 Reviews)
1 Bathroom
Family Friendly Hotel
  • Pool
  • Balcony/Terrace
  • Breakfast
CA $187/Night For 7 Nights CA $1,307
10.0
Exceptional
(11 Reviews)
1 Bathroom
Couples Retreat Hotel
  • Spa
  • Balcony/Terrace
  • Breakfast
CA $410/Night For 7 Nights CA $2,873
10.0
Exceptional
(1 Review)
592 ft² 2 Guests 1 Bedroom 1 Bathroom
Ocean View Apartment
  • Private Pool
  • Hot Tub
  • Pool
CA $986/Night For 7 Nights CA $6,903
9.3
Exceptional
(248 Reviews)
396.92 ft² 10 Bathrooms
Ocean View Hotel
  • Private Beach
  • Oceanfront
  • Hot Tub
CA $333/Night For 7 Nights CA $2,328
10.0
Exceptional
(1 Review)
1 Bathroom
Ocean View Hotel
  • Ocean View
  • Balcony/Terrace
  • View
CA $214/Night For 7 Nights CA $1,495
9.3
Exceptional
(63 Reviews)
387.5 ft² 6 Bathrooms
Ocean View Hotel
  • Private Beach
  • Oceanfront
  • Hot Tub
CA $318/Night For 7 Nights CA $2,226
9.8
Exceptional
(384 Reviews)
1 Bathroom
Ocean View Hotel
  • Spa
  • Pool
  • Ocean View
CA $1,071/Night For 7 Nights CA $7,500
9.2
Exceptional
(537 Reviews)
435.94 ft² 6 Bathrooms
Ocean View Hotel
  • Private Beach
  • Oceanfront
  • Spa
CA $314/Night For 7 Nights CA $2,199
9.8
Exceptional
(181 Reviews)
1 Bathroom
Ocean View Resort
  • Hot Tub
  • Spa
  • Pool
CA $679/Night For 7 Nights CA $4,754
9.2
Exceptional
(148 Reviews)
745.79 ft² 7 Bathrooms
Ocean View Hotel
  • Private Beach
  • Oceanfront
  • Hot Tub
CA $954/Night For 7 Nights CA $6,679
9.8
Exceptional
(128 Reviews)
1 Bathroom
Ocean View Resort
  • Spa
  • Ocean View
  • Balcony/Terrace
CA $671/Night For 7 Nights CA $4,698
9.2
Exceptional
(49 Reviews)
441.32 ft² 4 Bathrooms
Ocean View Hotel
  • Private Beach
  • Oceanfront
  • Hot Tub
CA $457/Night For 7 Nights CA $3,199
9.8
Exceptional
(78 Reviews)
1 Bathroom
Ocean View Hotel
  • Spa
  • Pool
  • Ocean View
CA $365/Night For 7 Nights CA $2,556
9.1
Exceptional
(89 Reviews)
438.39 ft² 13 Bathrooms
Ocean View Hotel
  • Oceanfront
  • Spa
  • Ocean View
CA $212/Night For 7 Nights CA $1,487
9.8
Exceptional
(26 Reviews)
1 Bathroom
Ocean View Hotel
  • Spa
  • Pool
  • Ocean View
CA $872/Night For 7 Nights CA $6,104
9.1
Exceptional
(28 Reviews)
406.09 ft² 11 Bathrooms
Ocean View Hotel
  • Private Beach
  • Oceanfront
  • Spa
CA $630/Night For 7 Nights CA $4,409
9.6
Exceptional
(461 Reviews)
1 Bathroom
Ocean View Hotel
  • Spa
  • Ocean View
  • Balcony/Terrace
CA $367/Night For 7 Nights CA $2,565
9.0
Exceptional
(301 Reviews)
861.11 ft² 5 Bathrooms
Free Cancellation Hotel
  • Private Pool
  • Private Beach
  • Oceanfront
CA $759/Night For 7 Nights CA $5,310
9.6
Exceptional
(162 Reviews)
1 Bathroom
Ocean View Hotel
  • Spa
  • Pool
  • Ocean View
CA $766/Night For 7 Nights CA $5,363
9.0
Exceptional
(289 Reviews)
1242.16 ft² 11 Bathrooms
Ocean View Hotel
  • Private Beach
  • Oceanfront
  • Spa
CA $174/Night For 7 Nights CA $1,220
9.6
Exceptional
(91 Reviews)
1 Bathroom
Ocean View Hotel
  • Spa
  • Ocean View
  • Balcony/Terrace
CA $498/Night For 7 Nights CA $3,489
9.0
Exceptional
(1 Review)
303.19 ft² 6 Bathrooms
Ocean View Hotel
  • Private Beach
  • Oceanfront
  • Spa
CA $301/Night For 7 Nights CA $2,107
9.4
Exceptional
(424 Reviews)
1 Bathroom
Ocean View Hotel
  • Spa
  • Pool
  • Ocean View
CA $340/Night For 7 Nights CA $2,382