Emerald Hotel | Hotel in Gisborne

| 7.4 (555 Reviews) |  4 Bathrooms  14 Guests
Gisborne Hotel | Emerald Hotel

Hotel in Gisborne

Located in the heart of Gisborne's shopping precinct, the Emerald Hotel features 50 spacious rooms, free wifi, a swimming pool, undercover carparking and a fitness center (currently being renovated). All rooms are air-conditioned, have tea/coffee making facilities, hair-dryers, ironing facilities and some have microwaves. Many rooms also feature private balconies. The two-bedroom apartment on the fourth floor has a full kitchen, a washing machine, a smart TV and a balcony with sweeping views of the city's waterways. An accommodations-only hotel, the Emerald is in walking distance of at least 30 cafes and restaurants offering delicacies to tempt all tastes. And for those who don't want to leave their room, food delivery services are quick and efficient. Guests can enjoy easy access to the waterfront walkway that leads to Tairawhiti's new Kiwa Pools complex. Just across the bridge is Titirangi (Kaiti Hill). Hundred of locals walk the path to the summit daily. It is worth the effort to enjoy the spectacular views of the city and bay across to Young Nick's Head. Couples particularly like the location of the Emerald Hotel. They rated it 8.7 for a two-person trip.

Emerald Hotel is located in Gisborne.

This 46 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Air Conditioner, Parking, Pool, and several others. This is a 4 star rated property and has over 555 reviews with the average score of 7.4 . Coming to Gisborne and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 46 Bedrooms Hotel if you want to learn more about this Hotala.ca place in Gisborne. These details are authentic, as they are provided by our partner, booking.com.

This Emerald Hotel in Gisborne is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Emerald Hotel”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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13 Gladstone Road, Gisborne, 4010, New Zealand

Amenities

Air ConditionerAir Conditioner
ParkingParking
PoolPool
Designated Smoking AreaDesignated Smoking Area
Wheelchair AccessibleWheelchair Accessible
Balcony/TerraceBalcony/Terrace
AccessibilityAccessibility
Security/SafetySecurity/Safety
Business ServicesBusiness Services
Fireplace/HeatingFireplace/Heating
Guest ServicesGuest Services
Child FriendlyChild Friendly
InternetInternet

Facility Overview

ParkingParking
  • Parking on siteParking on site
  • ParkingParking
  • Free parkingFree parking
  • Private ParkingPrivate Parking
GeneralGeneral
  • Wifi in all areasWifi in all areas
  • Facilities for disabled guestsFacilities for disabled guests
  • Air conditioningAir conditioning
  • Family roomsFamily rooms
  • Non-smoking roomsNon-smoking rooms
  • Designated smoking areaDesignated smoking area
  • ElevatorElevator
  • HeatingHeating
Guest ServicesGuest Services
  • Daily housekeepingDaily housekeeping
  • Baggage storageBaggage storage
  • Meeting/Banquet facilitiesMeeting/Banquet facilities
  • Fax/PhotocopyingFax/Photocopying
  • Invoice providedInvoice provided
InternetInternet
  • WifiWifi
  • Free WifiFree Wifi
  • InternetInternet
OutdoorsOutdoors
  • Outdoor pool (year-round)Outdoor pool (year-round)
  • Sun deckSun deck
  • Outdoor furnitureOutdoor furniture
  • Outdoor poolOutdoor pool
Security/SafetySecurity/Safety
  • Key card accessKey card access
  • Security alarmSecurity alarm
  • Fire extinguishersFire extinguishers
  • CCTV in common areasCCTV in common areas
  • CCTV outside propertyCCTV outside property
  • 24-hour security24-hour security
  • Smoke alarmsSmoke alarms
  • Property cleaned by professional cleaning companiesProperty cleaned by professional cleaning companies
  • Use of cleaning chemicals that are effective against coronavirusUse of cleaning chemicals that are effective against coronavirus
  • Guest accommodation disinfected between staysGuest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelinesLinens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation sealed after cleaningGuest accommodation sealed after cleaning
  • Guests have the option to cancel any cleaning services for their accommodation during their stayGuests have the option to cancel any cleaning services for their accommodation during their stay
  • Face masks for guests availableFace masks for guests available
  • First aid kits availableFirst aid kits available
  • Staff follow all safety protocols as directed by local authoritiesStaff follow all safety protocols as directed by local authorities
  • Process in place to check health of guestsProcess in place to check health of guests
  • Screens or physical barriers between staff and guests in appropriate areasScreens or physical barriers between staff and guests in appropriate areas
  • All plates, cutlery, glasses, and other tableware sanitizedAll plates, cutlery, glasses, and other tableware sanitized
SpaSpa
  • Swimming poolSwimming pool

Policies

Check-in
Check-in
The minimum age for check-in is 18
Cancellation policy
Cancellation policy
Free cancellation
Pet Policy
Pet Policy
Pets are not allowed
Please note that 'breakfast included' rates feature breakfast for adult guests only. breakfast is charged nzd 11 per child, please note that there is a 2% charge when you pay with a credit card, you must show a valid photo id and credit card upon check-in, guests under the age of 18 can only check in with a parent or official guardian. the legal guardian must provide a current photo id or proof of guardianship if requested upon check-in and must also be staying at the property, please note that this hotel has a strict 'no party policy'.please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
7.13
Location:
8.6
Staff:
7.9
Facilities:
6.98
Comfort:
7.81
Cleanliness:
7.54
Moe
Jan 20, 2026 08:00:00 AM
Review Score:   10
Australia
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: So much space
Negative: Everything was great for our family of 4
Summary: Location was perfect and the kids loved the pool. Staff at desk were not as friendly as other hotels we have been to.
See All Reviews

Room Arrangement

Room InfoFacilities
Executive Suite with Pool View
Room Type: Suite
Room Size: 45 m2
2 Twin bed(s) Bed
1 King bed(s) Bed
Executive Suite with Pool View

Bathroom

Shampoo, Towels, Free toiletries, Body soap, Shower, Conditioner, Toilet, Bathtub or shower, Toilet paper, Hairdryer, Private bathroom

Media & Technology

Telephone, Radio, Satellite channels, TV, Flat-screen TV, Cable channels

General

Air conditioning, Carpeted, Smoke Alarm, Ironing facilities, Iron, Heating

Outdoors

Balcony

Living Area

Desk, Sitting area, Sofa

Services

Wake-up service

Bedroom

Alarm clock

Kitchen

Electric kettle

View

Pool view
Standard Suite
Room Type: Suite
Room Size: 4 m2
1 King bed(s) Bed

Bathroom

Shampoo, Free toiletries, Body soap, Shower, Conditioner, Toilet, Bathtub or shower, Toilet paper, Hairdryer, Private bathroom

Media & Technology

Telephone, Radio, Satellite channels, TV, Flat-screen TV, Cable channels

General

Air conditioning, Carpeted, Smoke Alarm, Ironing facilities, Iron, Heating

Living Area

Desk, Sitting area, Sofa

Services

Wake-up service

Bedroom

Alarm clock

Kitchen

Electric kettle

View

City view
Executive Suite with River View
Room Type: Suite
Room Size: 45 m2
2 King bed(s) Bed
Executive Suite with River View

Bathroom

Shampoo, Free toiletries, Body soap, Shower, Conditioner, Toilet, Bathtub or shower, Toilet paper, Hairdryer, Private bathroom

Media & Technology

Telephone, Radio, Satellite channels, TV, Flat-screen TV, Cable channels

General

Air conditioning, Carpeted, Smoke Alarm, Ironing facilities, Iron, Heating

Outdoors

Balcony

Living Area

Desk, Sitting area, Sofa

View

River view, View

Services

Wake-up service

Bedroom

Alarm clock

Kitchen

Electric kettle
Junior Suite
Room Type: Suite
Room Size: 54 m2
2 King bed(s) Bed
Junior Suite

Media & Technology

Telephone, Radio, Satellite channels, TV, Flat-screen TV, Cable channels

General

Air conditioning, Carpeted, Smoke Alarm, Ironing facilities, Iron, Heating

Bathroom

Shampoo, Free toiletries, Body soap, Conditioner, Toilet, Hairdryer, Toilet paper, Bathtub or shower, Private bathroom

Living Area

Desk, Sitting area, Sofa, Dining area

Services

Wake-up service

Bedroom

Alarm clock

Kitchen

Electric kettle, Dining table

FAQ's

Is this Emerald Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Emerald Hotel?

Check-in time for Emerald Hotel starts counting from 2:00 PM and check-out is until 10:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Emerald Hotel have a swimming pool?

Yes, this Emerald Hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Emerald Hotel?

Best-rates for the Emerald Hotel starts from $104 per night with includes Internet, Air Conditioner, Parking, Pool, Designated Smoking Area, Balcony/Terrace, Accessibility, Security/Safety, Business Services, Wheelchair Accessible, Fireplace/Heating, Guest Services, Child Friendly with all other facilities. Hotala.ca matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Emerald Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Emerald Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Emerald Hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Emerald Hotel?

Based on the information reported by the owner or manager, the Emerald Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Emerald Hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Emerald Hotel are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

People Also Ask

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