Emerald Hotel | Hotel in Gisborne

| 8.0 (850 Reviews) | 1 Bathroom

Hotel in Gisborne

A seasonal outdoor pool, a business center, and conference space are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a front-desk safe.
Emerald Hotel offers 49 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. A pillow menu is available. 40-inch flat-screen televisions come with digital channels.

Bathrooms include separate bathtubs and showers and complimentary toiletries. This Gisborne hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

13 Gladstone Road, Gisborne 4040, Gisborne, 4040, New Zealand

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Toiletries

Guest Services

Child Friendly

Internet

Kitchen

Laundry

Policies

Check-in

Check-in start time: 2:00 pm; check-in end time: 8:00 pm minimum check-in age: 18

Check-out

Check-out before 10 am

Child Policy

Children are welcome. kids stay free! up to 2 children 12 years old and younger stay free when using existing bedding. rollaway/extra beds are not available. free cribs (infant beds)!

Payment Policy

Credit card charges are subject to a surcharge of 3 percent the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Steve

Mar 3, 2026 08:57:14 AM

Review Score: 6

Summary: First let me say the staff were very friendly and pleasant. My room was large and sparse. It was in need of some refurbishment. Carpet was worn and tired. There were plaster marks on the wall where damage had been fixed but not painted. There was a lot of road noise and when the traffic started at 5:40am I was unable to sleep. The bedroom was clean and tidy and the bathroom had been renovated and was large, nice and fresh. The hotel is well located in central Gisborne. The hotel has an odd layout that makes the experience of getting around unusual. The parking situation is effectively offsite and all a bit odd. All in all just a bit lacking in upkeep and cohesion.

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FAQ's

Is this Emerald Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Emerald Hotel have a swimming pool?

Yes, this Emerald Hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Emerald Hotel?

Best-rates for the Emerald Hotel starts from $87 per night with includes Air Conditioner, Parking, Pool, Wheelchair Accessible, Balcony/Terrace, Accessibility, Security/Safety, Business Services, Bedding/Linens, Wellness Facilities, Toiletries, Guest Services, Child Friendly, Internet, Kitchen, Laundry with all other facilities. Hotala.ca matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Emerald Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Emerald Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Emerald Hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Emerald Hotel?

Based on the information reported by the owner or manager, the Emerald Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Emerald Hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Emerald Hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:

CA $123