Eterna Tulum | Hotel in Tulum

| 7.4 (211 Reviews) |  5 Bathrooms  12 Guests
La Veleta Hotel | Eterna Tulum

Hotel in La Veleta, Tulum

Located in Tulum, 3.4 mi from Tulum Archaeological Site, Eterna Tulum features accommodations with an outdoor swimming pool, free private parking, a garden and a terrace. Featuring a restaurant, the 4-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The accommodations provides room service, a concierge service and organizing tours for guests. At the hotel, the rooms include a wardrobe. Rooms at Eterna Tulum include bed linen and towels. Tulum Bus station is 0.9 mi from the accommodations, while Bus station Tulum Ruins is 2.9 mi from the property. The nearest airport is Cozumel International, 50 mi from Eterna Tulum, and the property offers a paid airport shuttle service.

Eterna Tulum is located in Tulum.

This 9 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Pool, Designated Smoking Area, Transportation/Shuttle, and several others. This is a 4 star rated property and has over 211 reviews with the average score of 7.4 . Coming to Tulum and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 9 Bedrooms Hotel if you want to learn more about this Hotala.ca place in Tulum. These details are authentic, as they are provided by our partner, booking.com.

This Eterna Tulum in Tulum is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Eterna Tulum”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Calle Cobá Manzana 44 Lote Lote 001, La veleta, Tulum, 77760, Mexico

Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
Fireplace/Heating
Bar
Guest Services
Internet
Laundry

Facility Overview

Parking
  • Free parking
  • Accessible parking
  • Parking on site
  • Parking
  • Private Parking
Accessibility
  • Wheelchair accessible
  • Visual aids (Braille)
General
  • Air conditioning
  • Adults only
  • Heating
  • Smoke-free property
  • Designated smoking area
  • Non-smoking rooms
  • Facilities for disabled guests
Guest Services
  • Tour desk
  • Shuttle service (additional charge)
  • Airport shuttle (additional charge)
  • Express check-in/out
  • Concierge
  • Daily housekeeping
  • Airport shuttle
  • Shuttle service
  • Suit press
  • Private check-in/out
  • Baggage storage
  • Invoice provided
Internet
  • Internet
  • Wifi
  • Free Wifi
Outdoors
  • Terrace
  • Garden
  • Outdoor furniture
  • Outdoor pool
  • Sun deck
  • Outdoor pool (year-round)
Security/Safety
  • Key card access
  • CCTV outside property
  • Smoke alarms
  • CCTV in common areas
  • Fire extinguishers
  • Key access
  • 24-hour security
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Property cleaned by professional cleaning companies
  • Guest accommodation sealed after cleaning
  • Physical distancing in dining areas
  • Hand sanitizer in guest accommodation and common areas
  • First aid kits available
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Access to healthcare professionals
  • Staff follow all safety protocols as directed by local authorities
  • Cashless payment available
  • Contactless check-in/out
  • Physical distancing rules followed
Spa
  • Plunge pool
  • Pool bar
  • Beach chairs/Loungers
  • Rooftop pool
  • Swimming pool
Transportation/Shuttle
  • Airport drop-off
  • Airport pickup

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are not allowed
Located in tulum, 3.4 mi from tulum archaeological site, eterna tulum features accommodations with an outdoor swimming pool, free private parking, a garden and a terrace. featuring a restaurant, the 4-star hotel has air-conditioned rooms with free wifi, each with a private bathroom. the accommodations provides room service, a concierge service and organizing tours for guests, at the hotel, the rooms include a wardrobe. at eterna tulum rooms include bed linen and towels, no breakfast, tulum bus station is 0.9 mi from the accommodations, while bus station tulum ruins is 2.9 mi from the property. the nearest airport is cozumel international, 50 mi from eterna tulum, and the property offers a paid airport shuttle service, (no restaurant at the hotel)please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, payment before arrival by bank transfer is required. the property will contact you after you book to provide instructions.

Reviews

Value for money:
8.75
Location:
7.33
Staff:
9.01
Facilities:
8.67
Comfort:
8.98
Cleanliness:
9.01
Robert
Dec 15, 2025 08:00:00 AM
Review Score:   7
USA
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Location
Negative: They took the television out where there usually are is one.
Summary: It was okay.
See All Reviews

Room Arrangement

Room Info Facilities
Deluxe Room
Room Type: Double
Room Size: 38 m2
1 Full bed(s) Bed
Deluxe Room

Food & Drink

Bottle of water, Minibar, Tea/Coffee maker

Bathroom

Shampoo, Bathtub or shower, Toilet, Towels, Toilet paper, Private bathroom, Shower, Towels/Sheets (extra fee), Free toiletries, Body soap, Hairdryer

General

Private entrance, Hypoallergenic, Air conditioning, Carbon monoxide detector, Mosquito net, Trash cans, Tile/Marble floor, Ironing facilities, Suit press, Carpeted, Iron, Smoke Alarm

Kitchen

Kitchenette, Kitchenware, Microwave, Cleaning products, Kitchen, Refrigerator

Outdoors

Patio, Terrace, Balcony

Living Area

Sofa

Bedroom

Linens, Wardrobe or closet

Room Amenities

Sofa bed, Hypoallergenic pillow, Clothes rack, Socket near the bed

Pool and Spa

Rooftop pool, Pool towels

Media & Technology

Mobile hotspot device
Deluxe Double Room with Balcony
Room Type: Double
Room Size: 38 m2
2 Full bed(s) Bed
Deluxe Double Room with Balcony

Food & Drink

Bottle of water, Minibar, Tea/Coffee maker

Bathroom

Shampoo, Bathtub or shower, Toilet, Towels, Toilet paper, Private bathroom, Shower, Towels/Sheets (extra fee), Free toiletries, Body soap, Hairdryer

General

Private entrance, Hypoallergenic, Air conditioning, Carbon monoxide detector, Mosquito net, Trash cans, Tile/Marble floor, Ironing facilities, Suit press, Carpeted, Iron, Smoke Alarm

Kitchen

Kitchenette, Kitchenware, Microwave, Cleaning products, Kitchen, Refrigerator

Outdoors

Balcony

Bedroom

Linens, Wardrobe or closet

Accessibility

Upper floors accessible by stairs only

Room Amenities

Hypoallergenic pillow, Clothes rack, Socket near the bed

Pool and Spa

Rooftop pool, Pool towels

Media & Technology

Mobile hotspot device
Suite with Terrace
Room Type: Suite
Room Size: 67 m2
1 Queen bed(s) Bed
Suite with Terrace

Food & Drink

Bottle of water, Minibar, Tea/Coffee maker

Bathroom

Shampoo, Bathtub or shower, Toilet, Towels, Toilet paper, Private bathroom, Shower, Towels/Sheets (extra fee), Free toiletries, Body soap, Hairdryer

Media & Technology

Mobile hotspot device, Streaming service (like Netflix), TV, Flat-screen TV

General

Private entrance, Hypoallergenic, Air conditioning, Carbon monoxide detector, Mosquito net, Trash cans, Tile/Marble floor, Ironing facilities, Suit press, Carpeted, Iron, Smoke Alarm

Kitchen

Kitchenette, Kitchenware, Microwave, Cleaning products, Kitchen, Refrigerator

Outdoors

Patio, Terrace, Balcony, Outdoor furniture

Living Area

Sofa, Desk

Bedroom

Extra long beds (> 6.5 ft), Linens, Wardrobe or closet

Accessibility

Upper floors accessible by stairs only

Room Amenities

Sofa bed, Hypoallergenic pillow, Clothes rack, Socket near the bed

Pool and Spa

Rooftop pool, Pool towels
Suite with Private Pool
Room Type: Suite
Room Size: 67 m2
1 Full bed(s) Bed
Suite with Private Pool

Food & Drink

Bottle of water, Minibar, Tea/Coffee maker

Bathroom

Shampoo, Bathtub or shower, Toilet, Towels, Toilet paper, Private bathroom, Shower, Towels/Sheets (extra fee), Free toiletries, Body soap, Hairdryer

Media & Technology

Mobile hotspot device, Streaming service (like Netflix), TV, Flat-screen TV

General

Private entrance, Hypoallergenic, Air conditioning, Carbon monoxide detector, Mosquito net, Trash cans, Tile/Marble floor, Ironing facilities, Suit press, Carpeted, Iron, Smoke Alarm

Kitchen

Kitchenette, Kitchenware, Microwave, Cleaning products, Kitchen, Refrigerator

Outdoors

Terrace, Balcony, Private pool, Outdoor furniture, Patio

Living Area

Sofa, Desk

Bedroom

Extra long beds (> 6.5 ft), Linens, Wardrobe or closet

View

View

Accessibility

Upper floors accessible by stairs only

Room Amenities

Sofa bed, Hypoallergenic pillow, Clothes rack, Socket near the bed

Pool and Spa

Rooftop pool, Plunge Pool, Pool towels

Exclusive services

Access to private pool
Double Room with Pool View
Room Type: Double
Room Size: 38 m2
1 Full bed(s) Bed

Food & Drink

Bottle of water, Minibar, Tea/Coffee maker

Bathroom

Shampoo, Bathtub or shower, Toilet, Towels, Toilet paper, Private bathroom, Shower, Towels/Sheets (extra fee), Free toiletries, Body soap, Hairdryer

General

Private entrance, Hypoallergenic, Air conditioning, Carbon monoxide detector, Mosquito net, Trash cans, Tile/Marble floor, Ironing facilities, Suit press, Carpeted, Iron, Smoke Alarm

Kitchen

Kitchenette, Kitchenware, Microwave, Cleaning products, Kitchen, Refrigerator

Outdoors

Patio, Private pool

Living Area

Sofa

Bedroom

Linens, Wardrobe or closet

Accessibility

Entire unit located on ground floor

Room Amenities

Sofa bed, Hypoallergenic pillow, Clothes rack, Socket near the bed

Pool and Spa

Rooftop pool, Plunge Pool, Pool towels

Media & Technology

Mobile hotspot device

Exclusive services

Access to private pool

FAQ's

Is this Eterna Tulum pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Eterna Tulum?

Check-in time for Eterna Tulum starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Eterna Tulum have a swimming pool?

Yes, this Eterna Tulum has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Eterna Tulum?

Best-rates for the Eterna Tulum starts from $117 per night with includes Bar, View, Wheelchair Accessible, Fireplace/Heating, Laundry, Pool, Designated Smoking Area, Transportation/Shuttle, Air Conditioner, Parking, Balcony/Terrace, Oceanfront, Accessibility, Guest Services, Internet, Ocean View, Security/Safety with all other facilities. Hotala.ca matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Eterna Tulum a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is not considered to be a family-friendly property. As reported by the owner or manager, the hotel has not specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Eterna Tulum wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Eterna Tulum is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Eterna Tulum?

Based on the information reported by the owner or manager, the Eterna Tulum indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Eterna Tulum?

Based on the information reported by the owner or manager, details for the cancellation policy for the Eterna Tulum are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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