FlowSuites Polanco | Hotel in Mexico City

| 8.4 (431 Reviews) | 1 Bathroom

Hotel in Polanco, Mexico City

Along with concierge services, this smoke-free hotel has a 24-hour front desk and tour/ticket assistance. WiFi in public areas is free. Other amenities include a front-desk safe.
FlowSuites Polanco offers 12 air-conditioned accommodations with minibars (stocked with some free items) and safes. These individually furnished accommodations have separate sitting areas. LED televisions come with cable channels. Accommodations at this 3.5-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Emilio Castelar # 34 (esquina Galileo), Mexico City, 11560, Mexico

Amenities

Air Conditioner

Wheelchair Accessible

Accessibility

Transportation/Shuttle

Security/Safety

Bedding/Linens

Wellness Facilities

Restaurant

Toiletries

Guest Services

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Shampoo

Shower

Soap

Toilet paper

Towels

Hair dryer

Bathrobes

Free toiletries

Bedroom

Air conditioning

Bed sheets

Blackout drapes/curtains

Portable fan

Safe

Desk

Individually furnished

Free local calls

Phone

Separate sitting area

In-room massage

Iron/ironing board (on request)

Breakfast

Refrigerator

Coffee/tea maker

Kitchenette

Cookware/dishes/utensils

Stovetop

Free minibar (some items)

Free bottled water

Microwave

Dining room

Parking

Area shuttle (surcharge)

No onsite parking available

Accessibility

Elevator door width (inches): 79

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Elevator

Well-lit path to entrance

Activities

Health/beauty spa

Theme parks

Golfing

Entertainment

LED TV

Cable channels

General

Elevator

Front-desk safe

Spanish

English

Smoke-free property

Guest Services

Separate dining area

Microwave

Kitchenette

Refrigerator

Concierge services

24-hour front desk

Luggage storage

Tour/ticket assistance

Daily housekeeping

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

Policies

Check-in

Check-in start time: 3 pm; check-in end time: anytime early check-in is available for a fee early check-in subject to availability minimum check-in age: 18

Check-out

A late check-out fee will be charged check-out before noon late check-out subject to availability

Child Policy

Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.

Payment Policy

Pet fee: mxn 915 per pet, per night service animals are exempt from fees early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

1 total (up to 26 lbs per pet) food and water bowls are available pets allowed for an extra charge of mxn 915 per pet, per night pets cannot be left unattended restrictions apply; for more information contact the property at the number on the booking confirmation service animals are welcome, and are exempt from fees welcoming dogs only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges safety features at this property include a fire extinguisher and a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property is professionally cleaned

Reviews

Marcos Erick

Jul 5, 2026 09:48:56 AM

Review Score: 8

Summary: The location was fantastic with quick access to the Metro and the Metro bus. The room we had was exceptionally quiet, which was helpful. Given the World Cup noise. The staff were kind helpful. There were a few things that the could improve on - you need slippers for the room unless you’re comfortable walking in shoes because of the flooring, the room came with a free bottle of wine, but no wine opener. We had to request one, the kitchen is not well equipped, and we would have preferred larger coffee cups as opposed to small teacups. Finally, I think the room needed a water kettle for tea. We ended up buying one - however the staff tried to find one for us at another location for us. Overall, we would stay again however I probably would need to bring some of the things I mentioned above with me to have a more comfortable stay.

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Room Arrangement

Room Info	Facilities
Penthouse Room Size: 775 square feet m² 3 King Bed and Twin Beds	General Square feet - 775, Private bathroom, Square meters - 72, Number of bedrooms - 2, Ping - 22, Bed count maximum 3, Number of living rooms 1, Bed count minimum 3
Executive Apartment, 1 King Bed Room Size: 484 square feet m² 1 King Bed	General Private bathroom, Number of bedrooms - 1, Square feet - 484, Ping - 13.6, Bed count minimum 1, Square meters - 45, Number of living rooms 1, Bed count maximum 1
Executive Apartment, 1 Queen Bed Room Size: 344 square feet m² 1 Queen Bed	General Square meters - 32, Private bathroom, Number of bedrooms - 1, Square feet - 344, Ping - 9.67, Bed count minimum 1, Number of living rooms 1, Bed count maximum 1

FAQ's

Is this FlowSuites Polanco pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at FlowSuites Polanco?

Check-in time for FlowSuites Polanco starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the FlowSuites Polanco have a swimming pool?

No, this FlowSuites Polanco does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in FlowSuites Polanco?

Best-rates for the FlowSuites Polanco starts from $166 per night with includes Air Conditioner, TV, Wheelchair Accessible, Accessibility, Transportation/Shuttle, Security/Safety, Bedding/Linens, Wellness Facilities, Restaurant, Toiletries, Guest Services, Child Friendly, Internet, Kitchen, Laundry with all other facilities. Hotala.ca matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is FlowSuites Polanco a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the FlowSuites Polanco wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the FlowSuites Polanco is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the FlowSuites Polanco?

Based on the information reported by the owner or manager, the FlowSuites Polanco indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for FlowSuites Polanco?

Based on the information reported by the owner or manager, details for the cancellation policy for the FlowSuites Polanco are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability

Nightly rates from:

CA $231