Four Points by Sheraton Auckland | Hotel in Auckland

| 9.0 (748 Reviews) |  1 Bathroom
Auckland Central Business District Hotel | Four Points by Sheraton Auckland

Hotel in Auckland Central Business District, Auckland

Luxury hotel with a 24-hour fitness center and a 24-hour business center
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and valet parking.
Housekeeping is available on request.
Four Points by Sheraton Auckland offers 255 accommodations with minibars and safes. Beds feature premium bedding. Televisions come with premium digital channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Auckland hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.


Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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396 Queen Street, Auckland, 1010, New Zealand

Amenities

Air Conditioner
Parking
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Free toiletries
  • Shampoo
  • Towels
  • Bathrobes
  • Soap
  • Toilet paper
  • Hair dryer
Bedroom
  • Heating (climate-controlled)
  • Blackout drapes/curtains
  • Bed sheets
  • Air conditioning (climate-controlled)
  • Premium bedding
  • Free cribs/infant beds
  • Laptop-friendly workspace
  • LED light bulbs
  • Water-efficient showers only
  • Soundproofing
  • Mobile key entry
  • Slippers
  • Recycling
  • Iron/ironing board
  • Energy-saving switches
  • Phone
  • Safe
  • Desk
Breakfast
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: NZD 39 per person
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Mini-fridge
Parking
  • Secured covered valet parking on site (NZD 60 per night; includes in/out privileges)
  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Secured self parking on site (NZD 35 per night; includes in/out privileges)
  • Electric car charging station on site
Accessibility
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible fitness center
  • Elevator
  • Wheelchair-accessible doorway width (inches): 315
  • Visual fire alarm
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchair-accessible public washroom
  • Front entrance ramp
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible path of travel
  • Low-height view port in door
  • Elevator door width (inches): 350
Activities
  • Surfing/body boarding
  • Rafting
  • Skiing
  • Ski area
  • Bicycle rentals
  • Ski lifts
  • Downhill skiing
  • Ski runs
  • 24-hour fitness center
Entertainment
  • Digital channels
  • Streaming services
  • Premium channels
  • 43-inch TV
General
  • Meeting rooms - 2
  • Computer station
  • Conference space (2045 square feet)
  • 24-hour business center
  • Free newspapers in lobby
  • Banquet hall
  • Elevator
  • Water dispenser
  • Front-desk safe
  • Ballroom
  • Spanish
  • French
  • Filipino
  • English
  • Korean
  • Japanese
  • German
  • Vietnamese
  • Chinese (Mandarin)
  • Comprehensive food waste policy
  • Rooftop garden
  • No plastic coffee stirrers
  • Double-glazed windows
  • Vegan dining options
  • Comprehensive recycling policy
  • Vegetarian dining options
  • Smoke-free property
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers
Guest Services
  • Soundproofed rooms
  • Mini-fridge
  • Free cribs/infant beds
  • Multilingual staff
  • Wedding services
  • Concierge services
  • Dry cleaning service
  • Luggage storage
  • Daily housekeeping
  • Change of bedsheets (on request)
  • Tour/ticket assistance
  • Porter/bellhop
  • 24-hour front desk
Internet
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi and wired Internet
Outdoors
  • Garden

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: anytime early check-in is available for a fee early check-in subject to availability minimum check-in age: 18
Check-out
A late check-out fee will be charged check-out before 11 am contactless check-out available express check-out available late check-out subject to availability
Child Policy
Children are welcome. kids stay free! up to 2 children 12 years old and younger stay free when using existing bedding. rollaway/extra beds are available for nzd 60.0 per night. free cribs (infant beds)!
Payment Policy
Fee for buffet breakfast: approximately nzd 39 per person covered self parking fee: nzd 35 per night (in/out privileges) covered valet parking fee: nzd 60 per night (in/out privileges) early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) rollaway bed fee: nzd 60.0 per night credit card charges are subject to a surcharge of 2.75 percent the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges guests must contact this property in advance to reserve onsite parking safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Emmanuel B
May 23, 2025 07:25:10 PM
Review Score:   10
Summary: Nice hotel in the heart of the city. Very convenient location. Only issue was that for the price and the luxury expected, there was no bath tub. Bed was very comfortable but kept on sliding from the wall. No bathrobes and no swimming pool nor sauna. Gym was basic.
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Room Arrangement

Room Info Facilities
Room, 1 King Bed, Non Smoking
Room Size: 247 square feet m2
1 King Bed
Room, 1 King Bed, Non Smoking

General

Roll-in shower width (centimeters) - 8100, Square feet - 247, Toilet grab bar height (centimeters) - 710, Number of bedrooms - 0, Ping - 7, Lever door handles, Grab bar - near toilet, Square meters - 23, Accessible vanity height (inches) - 339, Lowered electrical outlets in bathroom, No rollaway/extra beds, Height-adjustable showerhead, Wheelchair-accessible bathroom vanity, Bathroom emergency pull cord, Bed count minimum 1, Number of living rooms 0, Shower grab bar height (inches) - 354, Grab bar - in shower, Toilet grab bar height (inches) - 280, Shower only, Roll-in shower width (inches) - 3189, Number of bathrooms - 1, Private bathroom, Accessible vanity height (centimeters) - 860, Roll-in shower, Bed count maximum 1, Shower grab bar height (centimeters) - 900
Room, 2 Twin Beds
Room Size: 280 square feet m2
2 Twin Beds
Room, 2 Twin Beds

General

Number of living rooms 0, Private bathroom, No rollaway/extra beds, Number of bedrooms - 0, Square feet - 280, Shower only, Square meters - 26, Bed count minimum 2, Number of bathrooms - 1, Ping - 7.87, Bed count maximum 2
Suite, 2 Bedrooms, Tower (View)
Room Size: 968 square feet m2
2 Double Beds
Suite, 2 Bedrooms, Tower (View)

General

Number of living rooms 0, Rollaway/extra beds (surcharge), Square feet - 968, Kitchenette, Number of bedrooms - 2, Dishwasher, Microwave, Sofa bed, Number of bathrooms - 2, Extra bed count 2, Separate dining area, Cookware, dishware, and utensils, Private bathroom, Separate bathtub and shower, Ping - 27, Square meters - 90, Separate sitting area, Balcony, Rainfall showerhead, Bed count minimum 2, City view, Bed count maximum 2
Room, 1 King Bed, Non Smoking, Tower
Room Size: 247 square feet m2
1 King Bed
Room, 1 King Bed, Non Smoking, Tower

General

Number of living rooms 0, Square feet - 247, Number of bedrooms - 1, Ping - 7, Shower only, Sofa bed, Extra bed count 1, Square meters - 23, Number of bathrooms - 1, Private bathroom, No rollaway/extra beds, Bed count minimum 1, Bed count maximum 1, City view
Studio, 1 King Bed, Non Smoking, City View (Balcony)
Room Size: 484 square feet m2
1 King Bed
Studio, 1 King Bed, Non Smoking, City View (Balcony)

General

Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Kitchenette, Square feet - 484, Dishwasher, Microwave, Shower only, Sofa bed, Ping - 14, Square meters - 45, Extra bed count 2, Separate dining area, Number of bathrooms - 1, Cookware, dishware, and utensils, Private bathroom, Separate sitting area, Balcony, Bed count minimum 1, Bed count maximum 1, City view
Suite, 1 King Bed, Non Smoking
Room Size: 539 square feet m2
1 King Bed
Suite, 1 King Bed, Non Smoking

General

Number of living rooms 0, Rollaway/extra beds (surcharge), Square feet - 539, Kitchenette, Number of bedrooms - 1, Dishwasher, Microwave, Shower only, Sofa bed, Extra bed count 2, Separate dining area, Number of bathrooms - 1, Cookware, dishware, and utensils, Private bathroom, Square meters - 50, Ping - 15, Separate sitting area, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1, City view
Room, 2 Queen Beds, Non Smoking
Room Size: 387 square feet m2
2 Queen Beds
Room, 2 Queen Beds, Non Smoking

General

Number of living rooms 0, Private bathroom, No rollaway/extra beds, Number of bedrooms - 0, Ping - 11, Shower only, Square meters - 36, Bed count minimum 2, Square feet - 387, Number of bathrooms - 1, Bed count maximum 2
Room, 1 King Bed, Non Smoking, Tower
Room Size: 355 square feet m2
1 King Bed
Room, 1 King Bed, Non Smoking, Tower

General

Number of living rooms 0, Private bathroom, No rollaway/extra beds, Number of bedrooms - 0, Shower only, Square feet - 355, Bed count minimum 1, Bed count maximum 1, Square meters - 33, City view, Number of bathrooms - 1, Ping - 10
Room, 1 King Bed, Non Smoking
Room Size: 247 square feet m2
1 King Bed
Room, 1 King Bed, Non Smoking

General

Number of living rooms 0, Square feet - 247, Ping - 6.94, Private bathroom, No rollaway/extra beds, Number of bedrooms - 0, Shower only, Bed count minimum 1, Square meters - 23, Bed count maximum 1, Number of bathrooms - 1
Room, 1 King Bed, Non Smoking, Corner
Room Size: 355 square feet m2
1 King Bed
Room, 1 King Bed, Non Smoking, Corner

General

Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Shower only, Sofa bed, Square feet - 355, Extra bed count 2, Square meters - 33, Number of bathrooms - 1, Ping - 10, Private bathroom, Bed count minimum 1, Bed count maximum 1

FAQ's

Is this Auckland Central Business District hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Auckland Central Business District hotel have a swimming pool?

No, this Auckland Central Business District hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Auckland Central Business District hotel?

Best-rates for the Auckland Central Business District hotel starts from $112 per night with includes Business Services, Toiletries, Guest Services, Wheelchair Accessible, Balcony/Terrace, Accessibility, Bedding/Linens, Breakfast, Child Friendly, Kitchen, Security/Safety, Laundry, Restaurant, Bar, Air Conditioner, Parking, TV, Wellness Facilities, Internet with all other facilities. Hotala.ca matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Auckland Central Business District hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Auckland Central Business District hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Auckland Central Business District hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Auckland Central Business District hotel?

Based on the information reported by the owner or manager, the Auckland Central Business District hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Auckland Central Business District hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Auckland Central Business District hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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