Playa Mujeres Rentals Mexico Quintana Roo Cancun Playa Mujeres

Hotel Mousai Cancun Adults Only - All Inclusive | Resort in Punta Sam

| 9.4 (73 Reviews) |  1 Bathroom
Playa Mujeres Resort | Hotel Mousai Cancun Adults Only - All Inclusive

Resort in Playa Mujeres, Punta Sam

Adults-only beachfront property with 2 outdoor pools
Catch some rays at the beach or spend the day relaxing at Hotel Mousai Cancun Adults Only - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 12 restaurants.
Hotel Mousai Cancun Adults Only - All Inclusive offers 88 air-conditioned accommodations with outdoor private hot tubs and minibars. Rooms open to furnished balconies. Beds feature down comforters and premium bedding. A pillow menu is available. 50-inch Smart televisions come with digital channels, pay movies, and smart speakers. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

This Punta Sam property provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, safes, and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.


2 outdoor swimming pools are on site along with a fitness center.

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Carretera Punta Sam km. 5.2 Mza 9 Lote 3, Punta Sam, 77400, Mexico

Amenities

Air Conditioner
Parking
Pool
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Hot Tub
Internet
Laundry

Facility Overview

Bathrooms
  • Rainfall showerhead
  • Towels
  • Hair dryer
  • Free toiletries
  • Shower
Bedroom
  • Pillow menu
  • Premium bedding
  • Down comforter
  • Air conditioning
  • Hypo-allergenic bedding
  • Bed sheets
  • Slippers
  • Laptop-friendly workspace
  • Phone
  • Private outdoor hot tub
  • Desk
  • Safe
Breakfast
  • 24-hour room service
  • 3 bars/lounges and 1 poolside bar
  • 12 restaurants and 1 coffee shop/cafe
  • Free bottled water
  • Minibar
Parking
  • Free valet parking on site
  • Airport shuttle on request
  • 24-hour drop-off airport shuttle (surcharge)
Accessibility
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Smooth flooring in room
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Well-lit path to entrance
  • Wheelchair-accessible restaurant
  • Elevator
  • Accessible airport shuttle
  • Elevator door width (inches): 39
Activities
  • Full-service spa
  • Fitness center
  • 2 outdoor pools
Entertainment
  • Digital channels
  • Pay movies
  • 50-inch Smart TV
  • Smart speaker
General
  • 24-hour business center
  • Elevator
  • Gift shop/newsstand
  • Spanish
  • English
  • Beach towels
  • Romance packages available
  • Smoke-free property
Guest Services
  • Snack bar/deli
  • 2 outdoor pools
  • Porter/bellhop
  • Dry cleaning service
  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
Internet
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
Outdoors
  • Beach umbrellas
  • Beachfront location
  • Rooftop terrace
  • Outdoor furniture
  • Furnished balcony
Spa
  • Spa open daily
  • Hydrotherapy
  • Sauna
  • Manicures and pedicures
  • Body treatments
  • Couples treatment room(s)
  • Massage - deep-tissue
  • Ayurvedic treatments
  • Hot tub
  • Massage/treatment rooms
  • Steam room
  • 16 treatment rooms
  • Aromatherapy
  • Massage - hot stone
  • Facials

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: midnight minimum check-in age: 18
Check-out
Check-out before noon
Child Policy
Children younger than 18 are not allowed at this adults-only property. all guests 18 and older are welcome.
Payment Policy
Airport shuttle fee: usd 50 per vehicle (maximum occupancy 4) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
No pets or service animals allowed
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Samuel
Jul 2, 2025 05:25:36 AM
Review Score:   10
Summary: Hotel Mousai has amazing service (truly over the top) and the property and views are beautiful. Restaurant NOI is excellent - breakfast & dinner. Some of the others are a bit crowded and not as special, though very satisfactory. Pool areas are exquisite. Spa is fantastic. Only downside of this incredible resort is lots (!) of seaweed on the natural beach, which makes swimming/snorkeling in front of the hotel a “no go”. Regardless, it’s one of the finest hotels I’ve ever stayed at, and guests are treated with sincere care.
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Room Arrangement

Room Info Facilities
Corner Suite Ocean Front
Room Size: 1370 square feet m2
1 King Bed
Corner Suite Ocean Front

General

Number of living rooms 0, Private bathroom, No rollaway/extra beds, Number of bedrooms - 0, Ping - 39, No cribs (infant beds), Square meters - 127, Bed count minimum 1, Square feet - 1370, Ocean view, Bed count maximum 1, Number of bathrooms - 1
Two Bedroom Master Suite
Room Size: 2187 square feet m2
3 King Bed and Double Beds
Two Bedroom Master Suite

General

Dining table, Ping - 61, Number of bedrooms - 2, Number of living rooms 1, Number of bathrooms - 2, Separate dining area, Square feet - 2187, Private bathroom, No rollaway/extra beds, No cribs (infant beds), Square meters - 203, Bed count maximum 3, Ocean view, Bed count minimum 3
Ultra Suite 1 King Bed Ocean Front
Room Size: 947 square feet m2
1 King Bed
Ultra Suite 1 King Bed Ocean Front

General

Number of living rooms 0, Number of bedrooms - 0, Square feet - 947, Location - top floor, Square meters - 88, Number of bathrooms - 1, Private bathroom, No rollaway/extra beds, Ping - 27, No cribs (infant beds), Bed count minimum 1, Ocean view, Bed count maximum 1
Two Bedroom Corner Suite Ocean Front
Room Size: 2316 square feet m2
3 King Bed and Double Beds
Two Bedroom Corner Suite Ocean Front

General

Number of living rooms 0, Private bathroom, No rollaway/extra beds, Number of bedrooms - 2, No cribs (infant beds), Square feet - 2316, Square meters - 215, Bed count maximum 3, Ocean view, Number of bathrooms - 2, Ping - 65, Bed count minimum 3
Ultra Corner Suite Ocean Front
Room Size: 1370 square feet m2
1 King Bed
Ultra Corner Suite Ocean Front

General

Number of living rooms 0, Number of bedrooms - 0, Location - top floor, Square feet - 1370, Number of bathrooms - 1, Private bathroom, No rollaway/extra beds, Ping - 39, No cribs (infant beds), Square meters - 127, Bed count minimum 1, Ocean view, Bed count maximum 1
Ultra Two Bedroom Master Suite
Room Size: 2187 square feet m2
3 King Bed and Double Beds
Ultra Two Bedroom Master Suite

General

Dining table, Ping - 61, Number of bedrooms - 2, Location - top floor, Number of living rooms 1, Number of bathrooms - 2, Separate dining area, Square feet - 2187, Private bathroom, No rollaway/extra beds, No cribs (infant beds), Square meters - 203, Bed count maximum 3, Ocean view, Bed count minimum 3
Ultra Two Bedroom Corner Suite Ocean Front
Room Size: 2316 square feet m2
3 King Bed and Double Beds
Ultra Two Bedroom Corner Suite Ocean Front

General

Number of living rooms 0, Number of bedrooms - 2, Location - top floor, Number of bathrooms - 2, Ping - 65, Private bathroom, No rollaway/extra beds, No cribs (infant beds), Square feet - 2316, Square meters - 215, Bed count maximum 3, Ocean view, Bed count minimum 3
Suite 2 Queen Beds Ocean Front
Room Size: 947 square feet m2
2 Double Beds
Suite 2 Queen Beds Ocean Front

General

Number of living rooms 0, Private bathroom, Ping - 26.6, No rollaway/extra beds, Number of bedrooms - 0, Square feet - 947, No cribs (infant beds), Square meters - 88.0, Ocean view, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Ultra Suite 2 Queen Beds Ocean Front
Room Size: 947 square feet m2
2 Double Beds
Ultra Suite 2 Queen Beds Ocean Front

General

Number of living rooms 0, Number of bedrooms - 0, Square feet - 947, Location - top floor, Square meters - 88, Number of bathrooms - 1, Private bathroom, No rollaway/extra beds, Ping - 27, No cribs (infant beds), Ocean view, Bed count minimum 2, Bed count maximum 2
Suite 1 King Bed Ocean Front
Room Size: 947 square feet m2
1 King Bed
Suite 1 King Bed Ocean Front

General

Number of living rooms 0, Private bathroom, No rollaway/extra beds, Number of bedrooms - 0, Square feet - 947, Ping - 27, No cribs (infant beds), Bed count minimum 1, Ocean view, Bed count maximum 1, Square meters - 88, Number of bathrooms - 1

FAQ's

Is this Playa Mujeres resort pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Playa Mujeres resort have a swimming pool?

Yes, this Playa Mujeres resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Playa Mujeres resort?

Best-rates for the Playa Mujeres resort starts from $986 per night with includes Laundry, Parking, View, Accessibility, Business Services, Bedding/Linens, Bar, Toiletries, Internet, Air Conditioner, Balcony/Terrace, Spa, Pool, Security/Safety, Restaurant, Guest Services, Hot Tub, Wheelchair Accessible, Ocean View, Wellness Facilities, Entertainment with all other facilities. Hotala.ca matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Playa Mujeres resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is not considered to be a family-friendly property. As reported by the owner or manager, the resort has not specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Playa Mujeres resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Playa Mujeres resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Playa Mujeres resort?

Based on the information reported by the owner or manager, the Playa Mujeres resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Playa Mujeres resort?

Based on the information reported by the owner or manager, details for the cancellation policy for the Playa Mujeres resort are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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