Hotel Unknown | Hotel in Mérida

| 9.2 (348 Reviews) |  1 Bathroom
Barrio de Santiago Hotel | Hotel Unknown

Hotel in Barrio de Santiago, Mérida

A full-service spa, an outdoor pool, and a restaurant are available at this hotel. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a bar/lounge, spa services, and concierge services.
Hotel Unknown offers 20 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies or patios. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

This Mérida hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and fans. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.


Recreational amenities at the hotel include an outdoor pool.

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559 Calle 53, Mérida, 97000, Mexico

Amenities

Air ConditionerAir Conditioner
PoolPool
Designated Smoking AreaDesignated Smoking Area
TVTV
Balcony/TerraceBalcony/Terrace
Business ServicesBusiness Services
Bedding/LinensBedding/Linens
SpaSpa
RestaurantRestaurant
BarBar
ToiletriesToiletries
Guest ServicesGuest Services
BreakfastBreakfast
Child FriendlyChild Friendly
InternetInternet
KitchenKitchen
LaundryLaundry

Facility Overview

BathroomsBathrooms
  • ShampooShampoo
  • SoapSoap
  • ShowerShower
  • Free toiletriesFree toiletries
  • Private bathroomPrivate bathroom
  • TowelsTowels
  • Toilet paperToilet paper
BedroomBedroom
  • Blackout drapes/curtainsBlackout drapes/curtains
  • Air conditioningAir conditioning
  • Bed sheetsBed sheets
  • Premium beddingPremium bedding
  • FanFan
  • Turndown serviceTurndown service
  • Restaurant dining guideRestaurant dining guide
  • Local mapsLocal maps
  • Free local callsFree local calls
  • SoundproofingSoundproofing
  • SafeSafe
  • In-room massageIn-room massage
  • Guidebooks/recommendationsGuidebooks/recommendations
  • PhonePhone
BreakfastBreakfast
  • 1 restaurant1 restaurant
  • 1 bar1 bar
  • Free continental breakfast available daily 7:30 AM–11:00 AMFree continental breakfast available daily 7:30 AM–11:00 AM
  • Coffee/tea makerCoffee/tea maker
  • Free bottled waterFree bottled water
ParkingParking
  • No onsite parking availableNo onsite parking available
AccessibilityAccessibility
  • This property does not have elevatorsThis property does not have elevators
  • No elevator (single level property)No elevator (single level property)
  • Stair-free path to entranceStair-free path to entrance
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
ActivitiesActivities
  • Full-service spaFull-service spa
  • Outdoor poolOutdoor pool
EntertainmentEntertainment
  • Flat-screen TVFlat-screen TV
  • Cable channelsCable channels
GeneralGeneral
  • Banquet hallBanquet hall
  • Front-desk safeFront-desk safe
  • SpanishSpanish
  • EnglishEnglish
  • Designated smoking areasDesignated smoking areas
Guest ServicesGuest Services
  • Soundproofed roomsSoundproofed rooms
  • Outdoor poolOutdoor pool
  • Turndown serviceTurndown service
  • Luggage storageLuggage storage
  • Daily housekeepingDaily housekeeping
  • 24-hour front desk24-hour front desk
  • Dry cleaning serviceDry cleaning service
  • Concierge servicesConcierge services
  • Tour/ticket assistanceTour/ticket assistance
InternetInternet
  • Available in all rooms: Free WiFiAvailable in all rooms: Free WiFi
  • Available in some public areas: Free WiFiAvailable in some public areas: Free WiFi
OutdoorsOutdoors
  • Pool sun loungersPool sun loungers
  • Balcony or patioBalcony or patio

Policies

Check-in
Check-in
Check-in start time: 3:00 pm; check-in end time: anytime contactless check-in available minimum check-in age: 18
Check-out
Check-out
Check-out before noon contactless check-out available
Child Policy
Child Policy
Children are welcome.
Payment Policy
Payment Policy
Pet fee: mxn 350 per pet, per night service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pet Policy
2 total pets food and water bowls are available pets allowed for an extra charge of mxn 350 per pet, per night pets cannot be left unattended service animals are welcome, and are exempt from fees specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs and cats only
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges property registration number fha190725ts5 safety features at this property include a fire extinguisher special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

sarai
Feb 23, 2026 07:53:52 PM
Review Score:   10
Summary: Staff was very friendly, hotel was clean with cozy areas. The kitchen closed early and bar staff was not always there. Spa service was excellent.
See All Reviews

Room Arrangement

Room InfoFacilities
Standard Room, 1 King Bed
Room Size: 355 square feet m2
1 King Bed
Standard Room, 1 King Bed

General

Pet-friendly room, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Square feet - 355, Bed count minimum 1, Bed count maximum 1, Square meters - 33, Ping - 10
Premium Suite, 2 Bedrooms, Private Pool
Room Size: 581 square feet m2
2 King Bed and Queen Bed
Premium Suite, 2 Bedrooms, Private Pool

General

Square meters - 54, Pet-friendly room, No rollaway/extra beds, Ping - 16, No cribs (infant beds), Number of bedrooms - 1, Square feet - 581, Bed count minimum 2, Private pool, Bed count maximum 2
Standard Double Room, 2 Queen Beds
Room Size: 452 square feet m2
2 Queen Beds
Standard Double Room, 2 Queen Beds

General

Pet-friendly room, Square meters - 42, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Ping - 13, Square feet - 452, Bed count minimum 2, Bed count maximum 2
Standard Double Room, 2 Queen Beds, Private Pool
Room Size: 409 square feet m2
2 Queen Beds
Standard Double Room, 2 Queen Beds, Private Pool

General

Pet-friendly room, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Ping - 11, Square meters - 38, Square feet - 409, Bed count minimum 2, Private pool, Bed count maximum 2
Standard Room, 1 King Bed, Private Pool
Room Size: 377 square feet m2
1 King Bed
Standard Room, 1 King Bed, Private Pool

General

Pet-friendly room, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Ping - 11, Square feet - 377, Square meters - 35, Bed count minimum 1, Bed count maximum 1, Private pool

FAQ's

Is this Hotel Unknown pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Hotel Unknown have a swimming pool?

Yes, this Hotel Unknown has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hotel Unknown?

Best-rates for the Hotel Unknown starts from $87 per night with includes Child Friendly, Air Conditioner, Designated Smoking Area, Balcony/Terrace, Business Services, Bedding/Linens, Guest Services, Internet, Kitchen, Laundry, Toiletries, Pool, TV, Restaurant, Spa, Bar, Breakfast with all other facilities. Hotala.ca matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Hotel Unknown a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel Unknown wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel Unknown has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel Unknown?

Based on the information reported by the owner or manager, the Hotel Unknown indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel Unknown?

Based on the information reported by the owner or manager, details for the cancellation policy for the Hotel Unknown are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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