JW Marriott Hotel Nairobi | Hotel in Nairobi

| 9.6 (90 Reviews) |  1 Bathroom
Westlands Hotel | JW Marriott Hotel Nairobi

Hotel in Westlands, Nairobi

Luxury hotel with 4 restaurants connected to a shopping center in Nairobi
Along with 4 restaurants, this hotel has a full-service spa and an outdoor pool. Free WiFi in public areas and free valet parking are also provided. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a poolside bar.
Housekeeping is available on request.
JW Marriott Hotel Nairobi offers 366 air-conditioned accommodations with minibars and complimentary bottled water. Memory foam beds feature down comforters and premium bedding. A pillow menu is available. Business-friendly amenities include desks, desk chairs, and phones. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. A nightly turndown service is provided and housekeeping is offered on request. Amenities available on request include hypo-allergenic bedding. Cribs/infant beds (complimentary) are also available.
Recreational amenities at the hotel include an outdoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Chiromo Lane, Westlands, Nairobi, 800, Kenya

Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
Wheelchair Accessible
Balcony/Terrace
Accessibility
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Bathrooms
  • Hair dryer
  • Bathrobes
  • Toilet paper
  • Private bathroom
  • Free toiletries
  • Soap
  • Towels
  • Shampoo
Bedroom
  • Bed sheets
  • Air conditioning
  • Down comforter
  • Premium bedding
  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Pillow menu
  • Memory foam mattress
  • Energy-saving switches
  • Mobile key entry
  • Window screens
  • Slippers
  • Desk
  • Connecting rooms available
  • Laptop-friendly workspace
  • Electrical adapters/chargers
  • Desk chair
  • Phone
  • Turndown service
  • Restaurant dining guide
  • LED light bulbs
Breakfast
  • 24-hour room service
  • 2 bars/lounges and 1 poolside bar
  • 4 restaurants and 1 coffee shop/cafe
  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: USD 5400 for adults and USD 2700 for children
  • Free bottled water
  • Champagne service
  • Minibar
Parking
  • Wheelchair-accessible parking and van parking available
  • Free valet parking on site
Accessibility
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible lounge
  • Area rugs in room
  • Hardwood flooring in room
  • Braille signage
  • Elevator
  • Well-lit path to entrance
  • Elevator door width (inches): 50
  • Stair-free path to entrance
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible spa
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchairs available on site
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk height (inches): 30
Activities
  • Safari
  • Wildlife and game drive
  • Zoo
  • Casino
  • Health/beauty spa
  • Wildlife and game viewing
  • Steam room
  • Lifeguards on site
  • Art gallery
  • Shopping mall
  • Full-service spa
  • 24-hour fitness center
  • Sauna
  • Outdoor pool
  • Shopping
General
  • Conference center (18299 square feet of space)
  • Meeting rooms - 10
  • Gift shop/newsstand
  • Water dispenser
  • Ballroom
  • Elevator
  • Grocery/convenience store
  • Front-desk safe
  • Swahili
  • French
  • English
  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • Romance packages available
  • Vegan dining options
  • Couples dining
  • Telescope
  • Double-glazed windows
  • Designated smoking areas
  • Vegetarian dining options
  • At least 80% lighting from LEDs
Guest Services
  • Grocery/convenience store
  • Outdoor pool
  • Laundry facilities
  • Free cribs/infant beds
  • Tour/ticket assistance
  • Turndown service
  • Laundry facilities
  • Porter/bellhop
  • 24-hour front desk
  • Wedding services
  • Concierge services
  • Dry cleaning service
  • Luggage storage
  • Hair salon
  • Housekeeping (on request)
  • Multilingual staff
Internet
  • Available in some public areas: Free WiFi
Outdoors
  • Pool sun loungers
  • Lifeguards on site
  • Outdoor furniture
  • Garden
  • Pool umbrellas
  • Nature reserve
  • Rooftop terrace
Spa
  • Massage - deep-tissue
  • Massage/treatment rooms
  • Body scrubs
  • 8 treatment rooms
  • Couples treatment room(s)
  • Steam room
  • Aromatherapy
  • Massage - hot stone
  • Facials
  • Detox wraps
  • Reflexology
  • Sauna
  • Manicures and pedicures
  • Spa open daily
  • Body wraps
  • Body treatments
  • Hydrotherapy

Policies

Check-in
Check-in time starts at 3:00 pm express check-in available minimum check-in age: 18
Check-out
Check-out before noon express check-out available
Child Policy
Children are welcome. free cribs (infant beds)!
Payment Policy
Fee for buffet breakfast: approximately usd 5400 for adults and usd 2700 for children the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
No pets or service animals allowed
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges mobile payment options include: m-pesa special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, mobile payments, and cash this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott) this property uses solar energy

Reviews

sabiqah
Nov 27, 2025 11:20:06 PM
Review Score:   10
Summary: Superb stay!
See All Reviews

Room Arrangement

Room Info Facilities
Club Room, 1 King Bed, City View
Room Size: 560 square feet m2
1 King Bed
Club Room, 1 King Bed, City View

General

Number of living rooms 0, Premium TV channels, Number of bedrooms - 0, Square feet - 560, Coffee/tea maker, Satellite TV service, Square meters - 52, Separate bathtub and shower, No rollaway/extra beds, Ping - 16, Smart TV, Iron/ironing board, Rainfall showerhead, Bed count minimum 1, In-room safe, Bed count maximum 1, City view
Junior Room, 1 Bedroom, City View
Room Size: 743 square feet m2
1 King Bed
Junior Room, 1 Bedroom, City View

General

Number of living rooms 0, Premium TV channels, Square feet - 743, Number of bedrooms - 0, Coffee/tea maker, Square meters - 69, Satellite TV service, Ping - 21, Separate bathtub and shower, No rollaway/extra beds, Smart TV, Iron/ironing board, Rainfall showerhead, Bed count minimum 1, In-room safe, Bed count maximum 1, City view
Standard Room, 1 King Bed
Room Size: 409 square feet m2
1 King Bed
Standard Room, 1 King Bed

General

Number of living rooms 0, Premium TV channels, Number of bedrooms - 0, Coffee/tea maker, Ping - 11, Shower only, Square meters - 38, Satellite TV service, Flat-panel TV, No rollaway/extra beds, Square feet - 409, Iron/ironing board, Rainfall showerhead, Bed count minimum 1, In-room safe, Bed count maximum 1, City view
Standard Room, 2 Double Beds
Room Size: 409 square feet m2
2 Double Beds
Standard Room, 2 Double Beds

General

Number of living rooms 0, Number of bedrooms - 0, Coffee/tea maker, Ping - 11, Shower only, Square meters - 38, Satellite TV service, No rollaway/extra beds, Smart TV, Square feet - 409, Iron/ironing board, Rainfall showerhead, In-room safe, Bed count minimum 2, City view, Bed count maximum 2
Executive Room, 1 Bedroom, City View
Room Size: 1087 square feet m2
1 King Bed
Executive Room, 1 Bedroom, City View

General

Number of living rooms 0, Premium TV channels, Dining table, Number of bedrooms - 0, Coffee/tea maker, Satellite TV service, Ping - 31, Square feet - 1087, Separate bathtub and shower, No rollaway/extra beds, Smart TV, Separate sitting area, Iron/ironing board, Rainfall showerhead, Square meters - 101, Bed count minimum 1, In-room safe, Bed count maximum 1, City view
Club Room, 2 Double Beds, City View
Room Size: 409 square feet m2
2 Double Beds
Club Room, 2 Double Beds, City View

General

Number of living rooms 0, Premium TV channels, Number of bedrooms - 0, Coffee/tea maker, Ping - 11, Square meters - 38, Bathtub or shower, Satellite TV service, Flat-panel TV, No rollaway/extra beds, Square feet - 409, Iron/ironing board, Rainfall showerhead, In-room safe, Bed count minimum 2, City view, Bed count maximum 2
Apartment, 3 Bedrooms, City View
Room Size: 2110 square feet m2
3 Double Beds
Apartment, 3 Bedrooms, City View

General

Square meters - 196, Number of living rooms 0, Dining table, Number of bedrooms - 0, Kitchenette, Coffee/tea maker, Microwave, Stovetop, Satellite TV service, Extra bed count 1, Square feet - 2110, Cookware, dishware, and utensils, Rollaway/extra beds (free), Separate bathtub and shower, Ping - 59, Smart TV, Separate sitting area, Iron/ironing board, Rainfall showerhead, Refrigerator, Bed count maximum 3, In-room safe, City view, Bed count minimum 3
Apartment, 2 Bedrooms, City View
Room Size: 1216 square feet m2
2 Double Beds
Apartment, 2 Bedrooms, City View

General

Premium TV channels, Number of bedrooms - 0, Stovetop, Satellite TV service, Extra bed count 1, Separate bathtub and shower, Iron/ironing board, Square meters - 113, In-room safe, Bed count minimum 2, Number of living rooms 0, Dining table, Kitchenette, Coffee/tea maker, Microwave, Ping - 34, Flat-panel TV, Cookware, dishware, and utensils, Rollaway/extra beds (free), Square feet - 1216, Separate sitting area, Rainfall showerhead, Refrigerator, City view, Bed count maximum 2
Apartment, 1 Bedroom, City View
Room Size: 829 square feet m2
1 King Bed
Apartment, 1 Bedroom, City View

General

Number of living rooms 0, Dining table, Number of bedrooms - 0, Kitchenette, Coffee/tea maker, Microwave, Ping - 23, Stovetop, Satellite TV service, Extra bed count 1, Square meters - 77, Cookware, dishware, and utensils, Rollaway/extra beds (free), Separate bathtub and shower, Smart TV, Square feet - 829, Separate sitting area, Iron/ironing board, Rainfall showerhead, Refrigerator, Bed count minimum 1, In-room safe, Bed count maximum 1, City view

FAQ's

Is this JW Marriott Hotel Nairobi pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the JW Marriott Hotel Nairobi have a swimming pool?

Yes, this JW Marriott Hotel Nairobi has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in JW Marriott Hotel Nairobi?

Best-rates for the JW Marriott Hotel Nairobi starts from $288 per night with includes Bedding/Linens, Bar, Entertainment, Internet, Laundry, Parking, Balcony/Terrace, Accessibility, Business Services, Wellness Facilities, Air Conditioner, Pool, Designated Smoking Area, Wheelchair Accessible, Spa, Restaurant, Breakfast, Sports/Activities, Toiletries, Guest Services, Child Friendly with all other facilities. Hotala.ca matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is JW Marriott Hotel Nairobi a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the JW Marriott Hotel Nairobi wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the JW Marriott Hotel Nairobi is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the JW Marriott Hotel Nairobi?

Based on the information reported by the owner or manager, the JW Marriott Hotel Nairobi indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for JW Marriott Hotel Nairobi?

Based on the information reported by the owner or manager, details for the cancellation policy for the JW Marriott Hotel Nairobi are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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