Kaiserhof Superior | Hotel in Ellmau

| 9.1 (78 Reviews) | Pet Friendly 5 Bathrooms 17 Guests

Hotel in Ellmau

With panoramic views of the Wilder Kaiser Mountain, this 5-star superior hotel in Ellmau is right next to the ski slopes and the Hartkaiser Cable Car. The Kaiserhof offers two individual SPA areas, as well as 5 award-winning restaurants. Awarded 3 toques in the Gault Millau guide in 2025, the restaurants serve Austrian and international gourmet cuisine. Owner Günter Lampert was named Austria’s Chef of the Year in 2011. In fine weather, meals are also served on the panoramic terrace which overlooks the surrounding mountains. The 4 Lilien Relax GUIDE 2025 Kaiserhof’s modern, award-winning spa area features SPA area on 4 floors, a sauna, a steam bath, unlimited Mountain pool - rooftop, and unique Panoramic views high above Ellmau. Beauty treatments, Ayurveda treatments, and a range of massages are offered as well. During summer, guests can enjoy the on-site natural swimming pond. The spacious 52 new and renovated rooms and suites, including oversize panoramic windows, fine wooden floors, exclusive furnishings, spacious bathrooms, extensive balconies and terraces Bathrobes, slippers and high-quality toiletries are provided in the elegant bathrooms. The Kaiserhof sells ski passes on site and provides a ski storage room. The center of Ellmau is 1.2 mi away.

Kaiserhof Superior is located in Ellmau.

This 20 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Bar, Pet Friendly, Laundry, and several others. This is a 5 star rated property and has over 78 reviews with the average score of 9.1 . Coming to Ellmau and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 20 Bedrooms Hotel if you want to learn more about this Hotala.ca place in Ellmau. These details are authentic, as they are provided by our partner, booking.com.

This Kaiserhof Superior in Ellmau is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Kaiserhof Superior”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Harmstätt 8, Ellmau, 6352, Austria

Amenities

Air Conditioner

Parking

Pet Friendly

Pool

Designated Smoking Area

View

Wheelchair Accessible

Private Pool

Ocean View

Balcony/Terrace

Oceanfront

Accessibility

Transportation/Shuttle

Security/Safety

Business Services

Sports/Activities

Skiing

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Hot Tub

Internet

Laundry

Facility Overview

Breakfast

Snack bar

Breakfast in the room

Kids' meals

Coffee house on site

Special diet meals (on request)

Restaurant

Fruit

Wine/Champagne

Parking

Parking on site

Parking garage

Private Parking

Accessible parking

Parking

Free parking

Accessibility

Wheelchair accessible

Activities

Aerobics

Cycling

Indoor pool (year-round)

Hand massage

Body treatments

Cooking class

Hairstyling

Head massage

Fishing

Indoor pool

Haircut

Neck massage

Live music/Performance

Ping-pong

Hiking

Foot bath

Yoga classes

Walking tours

Themed dinners

Full-body massage

Facial treatments

Makeup services

Fitness

Beauty services

Kids' club

Spa lounge/Relaxation area

Horseback riding

Turkish/Steam Bath

Golf course (within 2 miles)

Hair treatments

Foot massage

Massage

Back massage

Live sports events (broadcast)

Water park

Body wrap

Couples' massage

Pedicure

Hair coloring

Fitness center

Waxing services

Body scrub

Manicure

Fitness classes

Spa/Wellness packages

Steam room

Light therapy

Locker rooms

Personal trainer

Skiing

Game room

Open-air bath

Pool table

Spa facilities

Bike tours

Evening entertainment

Tour or class about local culture

Sauna

Playground

Entertainment

Board games/Puzzles

Indoor play area

Outdoor play equipment for kids

General

Hypoallergenic room available

Designated smoking area

Family rooms

Facilities for disabled guests

Wifi in all areas

Non-smoking rooms

Heating

Air conditioning

Soundproof rooms

Safe

Elevator

Convenience store on site

Smoke-free property

Guest Services

Valet parking

Daily housekeeping

Laundry

Babysitting/Child services

Express check-in/out

Airport shuttle (additional charge)

Shuttle service (free)

Pet basket

Business center

Concierge

Baggage storage

24-hour front desk

Packed lunches

Currency exchange

Ironing service

Dry cleaning

Airport shuttle

Tour desk

Lockers

Pet bowls

ATM on site

Shuttle service

Private check-in/out

Hair/Beauty salon

Fax/Photocopying

Shared lounge/TV area

Meeting/Banquet facilities

Room service

Invoice provided

Internet

Free Wifi

Wifi

Internet

Outdoors

Outdoor pool

Terrace

Garden

Sun deck

Outdoor pool (year-round)

Picnic area

Outdoor pool (seasonal)

Outdoor furniture

Security/Safety

Key card access

Security alarm

24-hour security

CCTV outside property

Smoke alarms

Fire extinguishers

Key access

Guests have the option to cancel any cleaning services for their accommodation during their stay

Use of cleaning chemicals that are effective against coronavirus

Linens, towels, and laundry washed in accordance with local authority guidelines

Guest accommodation disinfected between stays

Guest accommodation sealed after cleaning

Physical distancing in dining areas

Delivered food covered securely

Food can be delivered to guest accommodation

All plates, cutlery, glasses, and other tableware sanitized

Face masks for guests available

Access to healthcare professionals

Process in place to check health of guests

First aid kits available

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

Staff follow all safety protocols as directed by local authorities

Hand sanitizer in guest accommodation and common areas

Thermometers for guests provided by property

Contactless check-in/out

Physical distancing rules followed

Cashless payment available

Screens or physical barriers between staff and guests in appropriate areas

Skiing

Ski-in, ski-out access

Ski school

Ski storage

Ski pass vendor

Spa

Heated pool

Swimming pool

Beach umbrellas

Pool cover

Pool bar

Fenced pool

Pool with view

Beach chairs/Loungers

Rooftop pool

Transportation/Shuttle

Public transit tickets

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Free cancellation

Child Policy

Children aged 12 years and above are considered adults at this property.

Pet Policy

Pets are allowed upon request and charges may apply.

Please note that pets can only be accommodated upon request and at a surcharge.

Reviews

Value for money:

7.95

Location:

9.46

Staff:

9.58

Facilities:

9.46

Comfort:

9.44

Cleanliness:

9.57

Ken Edmondson

Feb 22, 2025 08:00:00 AM

Review Score: 9

United Kingdom

Reviewer Type: Family With Children

Travel Purpose: leisure

Positive: Great hotel. Luxurious and relaxing. Staff always friendly and helpful. Great facilities, when they were open. Hotel definitely has a luxury feel, while also feeling relaxed and none pretentious. While children cant go into the main spa / outdoor infinity pool, they have a great fun pool downstairs, along with a spa that they can use, which we actually found better, as we mostly had it to ourselves. Room had a touch of class, with a stunning view and balcony out the ski slopes and mountains beyond. Ski in / ski out was exactly that, although you need to be able to ski a steep bit of red in and out. Bathroom had proper drying radiator and plenty of room to move around and store clothes, etc. Half-board food was amazing. Both breakfast and dinner were part buffet, part menu, with a genuine touch of fine dining class in the menu. After last few years of buffet only style breakfast and dinner while skiing, it was a welcome change. Both children and adult breakfast & dinner menu were something quite special and varied. Also happy to cater to special requests.

Negative: Could be clearer introduction to what facilities there are, where they are located in hotel and opening and closing times. We had to work all of this out ourselves with some trial and error. Children disappointed to miss the PurPur spa the first night as we didn’t know it shut at 6.45pm, and to find the pool / table football room was locked as they didn’t know it was locked at 10pm. Also to be told the Purpur Spa wasn’t opening on second night, which seemed to be more about the spa staff could not be bothered, as they were told to put it on when I asked at reception, but by that time it was too late for it to warm up properly. It felt rushed every evening after skiing to get to the swimming pool and spa, and then be out by 7pm. Especially if you were on the last run back to the hotel at 5.30 pm. Despite offering that they can provide a choice of 7 different pillows, they could only could find a single pillow of any type when we asked for an extra pillow. Thought charging €4.50 for a jug of tap water at dinner every night was a bit insulting. Its not the money, its the principle of paying for nothing.

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Room Arrangement

Room Info	Facilities
Double Room Room Type: Double Room Size: 35 m² 1 Sofa bed Bed 1 Queen bed(s) Bed	Food & Drink Fruit, Chocolate/Cookies, Bottle of water, Minibar, Wine/Champagne Bathroom Body soap, Toilet paper, Bathrobe, Towels, Shower, Free toiletries, Private bathroom, Shampoo, Conditioner, Bathtub or shower, Hairdryer, Bathtub, Shower cap, Toilet, Slippers General Key card access, Lockers, Smoke Alarm, Heating, Hypoallergenic, Hardwood or parquet floors, Soundproof, Safe, Trash cans Media & Technology Satellite channels, CD player, Flat-screen TV, Mobile hotspot device, Smartphone, Telephone, Radio, TV, iPod dock Services Wake-up service, Wake-up service/Alarm clock Outdoors Outdoor dining area, Balcony, Terrace, Outdoor furniture, Patio Living Area Sitting area, Desk, Sofa View Garden view, View Bedroom Alarm clock, Wardrobe or closet, Linens, Childrens' cribs Kitchen Coffee machine, Electric kettle, Wine glasses Accessibility Shower chair, Roll-in shower, Upper floors accessible by elevator, Adapted bath, Accessible by elevator Room Amenities Clothes rack, Socket near the bed, Sofa bed, Adapter, Non-feather pillow, Hypoallergenic pillow, Feather pillow Entertainment & Family Services Board games/puzzles, Child safety socket covers, Books, DVDs or music for children Pool and Spa Pool towels
Single Room Room Type: Single Room Size: 22 m² 1 Twin bed(s) Bed	Food & Drink Fruit, Chocolate/Cookies, Bottle of water, Minibar, Wine/Champagne Bathroom Body soap, Toilet paper, Bathrobe, Towels, Shower, Free toiletries, Private bathroom, Shampoo, Conditioner, Bathtub or shower, Hairdryer, Bathtub, Shower cap, Toilet, Slippers General Key card access, Tile/Marble floor, Lockers, Smoke Alarm, Heating, Hypoallergenic, Soundproof, Safe, Trash cans Media & Technology Satellite channels, CD player, Flat-screen TV, Mobile hotspot device, Smartphone, Telephone, Radio, TV, iPod dock Services Wake-up service, Wake-up service/Alarm clock Outdoors Outdoor dining area, Outdoor furniture, Patio, Balcony Living Area Sitting area, Desk View Garden view, View Bedroom Alarm clock, Wardrobe or closet, Linens, Childrens' cribs Kitchen Coffee machine, Electric kettle, Wine glasses Accessibility Shower chair, Roll-in shower, Upper floors accessible by elevator, Adapted bath, Accessible by elevator Room Amenities Clothes rack, Socket near the bed, Adapter, Non-feather pillow, Hypoallergenic pillow, Feather pillow Entertainment & Family Services Board games/puzzles, Child safety socket covers, Books, DVDs or music for children Pool and Spa Pool towels
Junior Suite Room Type: Suite Room Size: 42 m² 1 King bed(s) Bed 1 Sofa bed Bed	Food & Drink Fruit, Chocolate/Cookies, Bottle of water, Minibar, Wine/Champagne Bathroom Body soap, Toilet paper, Bathrobe, Walk-in shower, Towels, Shower, Free toiletries, Private bathroom, Shampoo, Conditioner, Bathtub or shower, Hairdryer, Bathtub, Shower cap, Toilet, Slippers General Key card access, Interconnecting room(s) available, Lockers, Mosquito net, Smoke Alarm, Heating, Air conditioning, Soundproof, Hardwood or parquet floors, Safe, Hypoallergenic, Trash cans Media & Technology Satellite channels, CD player, Flat-screen TV, Mobile hotspot device, Smartphone, Telephone, Radio, TV, iPod dock Services Wake-up service, Wake-up service/Alarm clock Outdoors Outdoor dining area, Balcony, Terrace, Outdoor furniture, Patio Living Area Sitting area, Desk, Sofa Bedroom Alarm clock, Linens, Childrens' cribs, Wardrobe or closet, Walk-in closet, Extra long beds (> 6.5 ft) View Garden view, View, Mountain view Kitchen Coffee machine, Electric kettle, Wine glasses Accessibility Shower chair, Roll-in shower, Upper floors accessible by elevator, Adapted bath, Accessible by elevator Room Amenities Clothes rack, Socket near the bed, Sofa bed, Adapter, Non-feather pillow, Hypoallergenic pillow, Feather pillow Entertainment & Family Services Board games/puzzles, Child safety socket covers, Books, DVDs or music for children Pool and Spa Pool towels Physical distancing Single-room AC for guest accommodation
Superior Suite Room Type: Suite Room Size: 70 m² 1 King bed(s) Bed 1 Sofa bed Bed	Food & Drink Fruit, Chocolate/Cookies, Bottle of water, Minibar, Wine/Champagne Bathroom Additional bathroom, Body soap, Toilet paper, Bathrobe, Walk-in shower, Towels, Shower, Free toiletries, Private bathroom, Shampoo, Conditioner, Bathtub or shower, Hairdryer, Bathtub, Shower cap, Toilet, Slippers General Key card access, Lockers, Smoke Alarm, Heating, Air conditioning, Soundproof, Hardwood or parquet floors, Safe, Hypoallergenic, Trash cans Media & Technology Satellite channels, CD player, Flat-screen TV, Mobile hotspot device, Smartphone, Telephone, Radio, TV, iPod dock Services Wake-up service, Wake-up service/Alarm clock Outdoors Outdoor dining area, Balcony, Terrace, Outdoor furniture, Patio Living Area Sitting area, Desk, Sofa Bedroom Alarm clock, Linens, Childrens' cribs, Wardrobe or closet, Walk-in closet, Extra long beds (> 6.5 ft) View Garden view, View, Mountain view Kitchen Coffee machine, Electric kettle, Wine glasses Accessibility Shower chair, Roll-in shower, Accessible by elevator, Upper floors accessible by elevator, Entire unit located on ground floor, Emergency cord in bathroom, Toilet with grab rails, Adapted bath, Raised toilet, Entire unit wheelchair accessible Room Amenities Clothes rack, Socket near the bed, Sofa bed, Adapter, Non-feather pillow, Hypoallergenic pillow, Feather pillow Entertainment & Family Services Board games/puzzles, Child safety socket covers, Books, DVDs or music for children Pool and Spa Pool towels Physical distancing Single-room AC for guest accommodation
Suite Room Type: Suite Room Size: 45 m² 1 King bed(s) Bed 1 Sofa bed Bed	Food & Drink Fruit, Chocolate/Cookies, Bottle of water, Minibar, Wine/Champagne Bathroom Body soap, Toilet paper, Bathrobe, Walk-in shower, Towels, Shower, Free toiletries, Private bathroom, Shampoo, Conditioner, Bathtub or shower, Guest bathroom, Hairdryer, Bathtub, Shower cap, Toilet, Slippers General Key card access, Interconnecting room(s) available, Tile/Marble floor, Lockers, Mosquito net, Smoke Alarm, Heating, Air conditioning, Soundproof, Hardwood or parquet floors, Safe, Hypoallergenic, Trash cans Media & Technology Satellite channels, CD player, Flat-screen TV, Mobile hotspot device, Smartphone, Telephone, Radio, TV, iPod dock Services Wake-up service, Wake-up service/Alarm clock Outdoors Outdoor dining area, Outdoor furniture, Patio, Balcony Living Area Sitting area, Desk, Sofa Bedroom Alarm clock, Linens, Childrens' cribs, Wardrobe or closet, Walk-in closet, Extra long beds (> 6.5 ft) View Garden view, View, Mountain view Kitchen Coffee machine, Electric kettle, Wine glasses Accessibility Shower chair, Roll-in shower, Upper floors accessible by elevator, Entire unit located on ground floor, Toilet with grab rails, Adapted bath, Accessible by elevator Room Amenities Clothes rack, Socket near the bed, Sofa bed, Adapter, Non-feather pillow, Hypoallergenic pillow, Feather pillow Entertainment & Family Services Board games/puzzles, Child safety socket covers, Books, DVDs or music for children Pool and Spa Pool towels Physical distancing Single-room AC for guest accommodation

FAQ's

Is this Kaiserhof Superior pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Kaiserhof Superior?

Check-in time for Kaiserhof Superior starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Kaiserhof Superior have a swimming pool?

Yes, this Kaiserhof Superior has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Kaiserhof Superior?

Best-rates for the Kaiserhof Superior starts from $646 per night with includes Child Friendly, Pool, Wellness Facilities, Spa, Restaurant, Wheelchair Accessible, Balcony/Terrace, Security/Safety, Oceanfront, View, Skiing, Fireplace/Heating, Parking, Private Pool, Business Services, Toiletries, Entertainment, Hot Tub, Designated Smoking Area, Accessibility, Sports/Activities, Guest Services, Breakfast, Internet, Air Conditioner, TV, Ocean View, Transportation/Shuttle, Bar, Pet Friendly, Laundry with all other facilities. Hotala.ca matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Kaiserhof Superior a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Kaiserhof Superior wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Kaiserhof Superior is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Kaiserhof Superior?

Based on the information reported by the owner or manager, the Kaiserhof Superior indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Kaiserhof Superior?

Based on the information reported by the owner or manager, details for the cancellation policy for the Kaiserhof Superior are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:

CA $888