Kimpton Charlotte Square by IHG | Hotel in Edinburgh

| 9.2 (1003 Reviews) |   Pet Friendly  1 Bathroom
New Town Hotel | Kimpton Charlotte Square by IHG

Hotel in New Town, Edinburgh

Luxury hotel with 2 restaurants and a full-service spa
2 restaurants, a full-service spa, and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 2 bars/lounges, a fitness center, and a snack bar/deli.
Kimpton Charlotte Square by IHG offers 199 accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature pillowtop mattresses. A pillow menu is available. This Edinburgh hotel provides complimentary wireless Internet access.

Bathrooms include showers, bathrobes, slippers, and designer toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.


Recreational amenities at the hotel include an indoor pool, a sauna, a fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

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38 Charlotte Square, Edinburgh, EH2 4HQ, United Kingdom

Amenities

Air Conditioner
Parking
Pet Friendly
Pool
Wheelchair Accessible
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Shower
  • Bathrobes
  • Hair dryer
  • Soap
  • Toilet paper
  • Private bathroom
  • Shampoo
  • Designer toiletries
  • Towels
Bedroom
  • Pillow menu
  • Blackout drapes/curtains
  • Bed sheets
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Free cribs/infant beds
  • Air conditioning (climate-controlled)
  • Laptop-friendly workspace
  • Iron/ironing board
  • Turndown service
  • Phone
  • Individually furnished
  • Desk
  • Individually decorated
  • Safe
  • Connecting rooms available
  • In-room massage
  • Slippers
Breakfast
  • 24-hour room service
  • Full breakfast available for a fee daily 7:00 AM–10:30 AM: GBP 30 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • Coffee/tea in common area(s)
  • Refrigerator
  • Champagne service
  • Free bottled water
  • Free tea bags/instant coffee
  • Electric kettle
Parking
  • Secured covered valet parking on site (GBP 45 per night)
  • Electric car charging station on site
  • Height restrictions apply for onsite parking
Accessibility
  • Elevator door width (inches): 35
  • Wheelchair-accessible path to elevator
  • Bathroom emergency pull cord
  • Handrails in stairways
  • Stairway handrail height (inches): 36
  • Wheelchair-accessible vanity height (inches): 29
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible path of travel
  • 3 stairs to reach property
  • Valet for wheelchair-equipped vehicle
  • Front entrance ramp
  • Elevator
  • Wheelchair-accessible registration desk height (inches): 42
  • Wheelchairs available on site
  • Wheelchair-accessible registration desk
  • Low-height electrical outlets in bathroom
  • Visual alarms in hallways
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Activities
  • Skiing
  • Steam room
  • Sauna
  • Free bicycle rentals
  • Indoor pool
  • Pilates classes
  • Fitness center
  • Fitness classes
  • Yoga classes
  • Full-service spa
General
  • Computer station
  • Meeting rooms
  • Business center
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Free newspapers in lobby
  • Romanian
  • French
  • Polish
  • Russian
  • Ukrainian
  • Hungarian
  • German
  • Spanish
  • Hindi
  • Italian
  • English
  • Portuguese
  • Smoke-free property
  • Locally-owned & organized tours & activities
Guest Services
  • Laundry facilities
  • Refrigerator
  • Indoor pool
  • Snack bar/deli
  • Free cribs/infant beds
  • Laundry facilities
  • 24-hour front desk
  • Daily housekeeping
  • Turndown service
  • Concierge services
  • Tour/ticket assistance
  • Multilingual staff
  • Porter/bellhop
  • Wedding services
  • Dry cleaning service
  • Luggage storage
Internet
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet
Spa
  • 2 treatment rooms
  • Body wraps
  • Facials
  • Massages
  • Body scrubs
  • Couples treatment room(s)
  • Spa open daily
  • Massage/treatment rooms
  • Manicures and pedicures

Policies

Check-in
Check-in start time: 3 pm; check-in end time: midnight early check-in is available for a fee early check-in subject to availability minimum check-in age: 18
Check-out
A late check-out fee will be charged check-out before noon contactless check-out available express check-out available late check-out subject to availability
Child Policy
Children are welcome. kids stay free! up to 2 children 2 years old and younger stay free when using existing bedding. rollaway/extra beds are not available. free cribs (infant beds)!
Payment Policy
Fee for full breakfast: approximately gbp 30 per person covered valet parking fee: gbp 45 per night early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Food and water bowls are available pets stay free service animals are welcome, and are exempt from fees
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges mobile payment options include: google pay and apple pay please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, mobile payments, and cash this property affirms that it follows the cleaning and disinfection practices of clean promise (ihg) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property reserves the right to pre-authorize the guest's credit card prior to arrival.

Reviews

Ahmet
Jul 14, 2025 03:16:15 AM
Review Score:   6
Summary: The location was perfect and most of the staff were very friendly. The bellboys and breakfast staff were especially great. However, the check-in experience was poor — the guy at reception couldn’t find my reservation and just said, “No, can’t find your booking,” without offering any help. I had to type my name on my phone and show it to him before he finally found it. The room itself was also disappointing. It had a small window in the back corner facing a wall, and it didn’t even open. The bathroom amenities were very basic. Overall, for the price we paid, it felt quite overpriced.
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Room Arrangement

Room Info Facilities
Room (Sleeping)
Room Size: 253 square feet m2
1 Twin Bed
Room (Sleeping)

General

Number of living rooms 0, Number of bedrooms - 0, Ping - 7, Square feet - 253, Shower only, Room and bed type depend on availability check-in, Satellite TV service, Square meters - 23.5, Wardrobe or closet, Rainfall showerhead, Television, Bed count minimum 1, Bed count maximum 1
Premium Room
Room Size: 262 square feet m2
1 Twin Bed
Premium Room

General

Square meters - 24.3, Number of living rooms 0, Number of bedrooms - 0, Ping - 7, Shower only, Room and bed type depend on availability check-in, Square feet - 262, Satellite TV service, Wardrobe or closet, Rainfall showerhead, Television, Bed count minimum 1, Bed count maximum 1
Premium Room, 1 King Bed
Room Size: 274 square feet m2
1 King Bed
Premium Room, 1 King Bed

General

Ping - 8, Number of living rooms 0, Number of bedrooms - 0, Square feet - 274, Shower only, Room and bed type depend on availability check-in, Square meters - 25.5, Satellite TV service, Number of bathrooms - 1, Wardrobe or closet, Rainfall showerhead, Television, Bed count minimum 1, Bed count maximum 1
Room, 1 Twin Bed
Room Size: 156 square feet m2
1 Twin Bed
Room, 1 Twin Bed

General

Number of living rooms 0, Number of bedrooms - 0, Shower only, Room and bed type depend on availability check-in, Square meters - 14.5, Satellite TV service, Square feet - 156, Ping - 4.38, Wardrobe or closet, Rainfall showerhead, Television, Bed count minimum 1, Bed count maximum 1
Room, 1 Double Bed
Room Size: 253 square feet m2
1 Double Bed
Room, 1 Double Bed

General

Number of living rooms 0, Number of bedrooms - 0, Ping - 7, Square feet - 253, Shower only, Room and bed type depend on availability check-in, Satellite TV service, Square meters - 23.5, Number of bathrooms - 1, Wardrobe or closet, Rainfall showerhead, Television, Bed count minimum 1, Bed count maximum 1
Room, 1 Queen Bed, Accessible
Room Size: 255 square feet m2
1 Queen Bed
Room, 1 Queen Bed, Accessible

General

Number of living rooms 0, Number of bedrooms - 0, Shower/tub combination, Ping - 7, Room and bed type depend on availability check-in, Vibrating pillow alarm, Square meters - 23.7, Grab bar - near toilet, Satellite TV service, Square feet - 255, Number of bathrooms - 1, Toilet grab bar height (centimeters) - 68, Smart TV, Visual doorbell/knocker notification, Wardrobe or closet, Rainfall showerhead, Toilet grab bar height (inches) - 27, Bed count minimum 1, Bed count maximum 1
Premium Room, 2 Twin Beds
Room Size: 285 square feet m2
2 Twin Beds
Premium Room, 2 Twin Beds

General

Ping - 8, Number of living rooms 0, Number of bedrooms - 0, Square feet - 285, Shower only, Room and bed type depend on availability check-in, Square meters - 26.5, Satellite TV service, Number of bathrooms - 1, Wardrobe or closet, Rainfall showerhead, Television, Bed count minimum 2, Bed count maximum 2
Premium Room, 1 King Bed with Sofa bed
Room Size: 344 square feet m2
2 King Bed and Double Sofa Bed
Premium Room, 1 King Bed with Sofa bed

General

Number of living rooms 0, Number of bedrooms - 0, Shower only, Room and bed type depend on availability check-in, Sofa bed, Square feet - 344, Satellite TV service, Extra bed count 1, Number of bathrooms - 1, Ping - 10, Square meters - 32, Wardrobe or closet, Rainfall showerhead, Television, Bed count minimum 2, Bed count maximum 2
Premium Room, 1 Double Bed (New Town View)
Room Size: 262 square feet m2
1 Double Bed
Premium Room, 1 Double Bed (New Town View)

General

Square meters - 24.3, Number of living rooms 0, Number of bedrooms - 0, Shower only, Room and bed type depend on availability check-in, Square feet - 262, Satellite TV service, Number of bathrooms - 1, Wardrobe or closet, Ping - 7.36, Rainfall showerhead, Television, Bed count minimum 1, Bed count maximum 1
Premium Room, 1 Double Bed
Room Size: 369 square feet m2
1 Double Bed
Premium Room, 1 Double Bed

General

Square meters - 34.3, Number of living rooms 0, Square feet - 369, Number of bedrooms - 0, Shower only, Room and bed type depend on availability check-in, Satellite TV service, Number of bathrooms - 1, Ping - 10, Wardrobe or closet, Rainfall showerhead, Television, Bed count minimum 1, Bed count maximum 1
Room, 2 Twin Beds
Room Size: 242 square feet m2
2 Twin Beds
Room, 2 Twin Beds

General

Square meters - 22.5, Number of living rooms 0, Number of bedrooms - 0, Ping - 7, Square feet - 242, Shower only, Room and bed type depend on availability check-in, Satellite TV service, Number of bathrooms - 1, Wardrobe or closet, Rainfall showerhead, Television, Bed count minimum 2, Bed count maximum 2
Suite, 1 King Bed
Room Size: 368 square feet m2
1 King Bed
Suite, 1 King Bed

General

Number of living rooms 0, Square meters - 34.2, Square feet - 368, Number of bedrooms - 0, Room and bed type depend on availability check-in, Bathtub or shower, Satellite TV service, Number of bathrooms - 1, Ping - 10, Minibar (stocked, free items), Wardrobe or closet, Rainfall showerhead, Television, Bed count minimum 1, Bed count maximum 1
Suite, 1 King Bed (Townhouse)
Room Size: 640 square feet m2
1 King Bed
Suite, 1 King Bed (Townhouse)

General

Number of living rooms 0, Square meters - 59.5, Number of bedrooms - 1, Room and bed type depend on availability check-in, Satellite TV service, Square feet - 640, Minibar (stocked, free items), Separate bathtub and shower, Ping - 18, Wardrobe or closet, Rainfall showerhead, Television, Bed count minimum 1, Bed count maximum 1
Suite, 1 Bedroom
Room Size: 640 square feet m2
2 Twin Bed and Double Sofa Bed
Suite, 1 Bedroom

General

Number of living rooms 0, Square meters - 59.5, Number of bedrooms - 0, Room and bed type depend on availability check-in, Sofa bed, Wet bar, Satellite TV service, Extra bed count 1, Square feet - 640, Separate dining area, Number of bathrooms - 1, Minibar (stocked, free items), Deep soaking bathtub, Separate bathtub and shower, Ping - 18, Wardrobe or closet, Separate sitting area, Rainfall showerhead, Television, Bed count minimum 2, Bed count maximum 2

FAQ's

Is this New Town hotel pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at New Town hotel?

Check-in time for New Town hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the New Town hotel have a swimming pool?

Yes, this New Town hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in New Town hotel?

Best-rates for the New Town hotel starts from $376 per night with includes Spa, Toiletries, Air Conditioner, Parking, Accessibility, Bar, Internet, Kitchen, Pet Friendly, Pool, Wheelchair Accessible, Business Services, Restaurant, Child Friendly, Bedding/Linens, Wellness Facilities, Guest Services, Breakfast, Laundry, Security/Safety with all other facilities. Hotala.ca matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is New Town hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the New Town hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the New Town hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the New Town hotel?

Based on the information reported by the owner or manager, the New Town hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for New Town hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the New Town hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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