Sercotel Ayala | Hotel in Bilbao

| 8.9 (3354 Reviews) |   Pet Friendly  4 Bathrooms  8 Guests
Bilbao City Centre Hotel | Sercotel Ayala

Hotel in Bilbao City Centre, Bilbao

Conveniently set in the Bilbao City Center district of Bilbao, Sercotel Ayala is located 886 feet from Campos Eliseos Theater, 0.6 mi from Arriaga Theater and 0.9 mi from Funicular de Artxanda. The accommodations provides a 24-hour front desk as well as free WiFi throughout the property. A buffet breakfast is available daily at the hotel. All the rooms in this property are equipped with a desk, Smart TV and mini-bar. The property is 0.6 mi from Guggenheim Museum Bilbao, 1 mi from Euskalduna Conference Center and Concert Hall and 0.9 mi from Bilbao Fine Arts Museum. The train station is in close proximity of the hotel.The nearest airport is Bilbao Airport, 8.1 mi from the accommodations.

Sercotel Ayala is located in Bilbao.

This 4 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Air Conditioner, Parking, Pet Friendly, and several others. This is a 4 star rated property and has over 3354 reviews with the average score of 8.9 . Coming to Bilbao and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 4 Bedrooms Hotel if you want to learn more about this Hotala.ca place in Bilbao. These details are authentic, as they are provided by our partner, booking.com.

This Sercotel Ayala in Bilbao is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Sercotel Ayala”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Canciller Ayala, 3, Bilbao, 48008, Spain

Amenities

Air ConditionerAir Conditioner
ParkingParking
Pet FriendlyPet Friendly
Wheelchair AccessibleWheelchair Accessible
AccessibilityAccessibility
Security/SafetySecurity/Safety
Business ServicesBusiness Services
Guest ServicesGuest Services
BreakfastBreakfast
Child FriendlyChild Friendly
HeatingHeating
InternetInternet
LaundryLaundry

Facility Overview

ParkingParking
  • Parking garageParking garage
  • ParkingParking
GeneralGeneral
  • HeatingHeating
  • SafeSafe
  • Non-smoking roomsNon-smoking rooms
  • ElevatorElevator
  • Facilities for disabled guestsFacilities for disabled guests
  • Wifi in all areasWifi in all areas
  • Soundproof roomsSoundproof rooms
  • Smoke-free propertySmoke-free property
  • Pet friendlyPet friendly
  • Air conditioningAir conditioning
Guest ServicesGuest Services
  • Meeting/Banquet facilitiesMeeting/Banquet facilities
  • Pet bowlsPet bowls
  • Express check-in/outExpress check-in/out
  • Baggage storageBaggage storage
  • LaundryLaundry
  • ConciergeConcierge
  • Dry cleaningDry cleaning
  • Daily housekeepingDaily housekeeping
  • Tour deskTour desk
  • Vending machine (drinks)Vending machine (drinks)
  • Pet basketPet basket
  • Ironing serviceIroning service
  • Vending machine (snacks)Vending machine (snacks)
  • Fax/PhotocopyingFax/Photocopying
  • 24-hour front desk24-hour front desk
  • Invoice providedInvoice provided
InternetInternet
  • WifiWifi
  • Free WifiFree Wifi
  • InternetInternet
Security/SafetySecurity/Safety
  • Fire extinguishersFire extinguishers
  • Key accessKey access
  • CCTV in common areasCCTV in common areas
  • Key card accessKey card access
  • Security alarmSecurity alarm
  • Smoke alarmsSmoke alarms
  • Property cleaned by professional cleaning companiesProperty cleaned by professional cleaning companies
  • Use of cleaning chemicals that are effective against coronavirusUse of cleaning chemicals that are effective against coronavirus
  • Guest accommodation sealed after cleaningGuest accommodation sealed after cleaning
  • Guests have the option to cancel any cleaning services for their accommodation during their stayGuests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels, and laundry washed in accordance with local authority guidelinesLinens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between staysGuest accommodation disinfected between stays
  • Food can be delivered to guest accommodationFood can be delivered to guest accommodation
  • Physical distancing in dining areasPhysical distancing in dining areas
  • Breakfast to-go containersBreakfast to-go containers
  • Delivered food covered securelyDelivered food covered securely
  • All plates, cutlery, glasses, and other tableware sanitizedAll plates, cutlery, glasses, and other tableware sanitized
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removedShared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Hand sanitizer in guest accommodation and common areasHand sanitizer in guest accommodation and common areas
  • Staff follow all safety protocols as directed by local authoritiesStaff follow all safety protocols as directed by local authorities
  • First aid kits availableFirst aid kits available
  • Access to healthcare professionalsAccess to healthcare professionals
  • Process in place to check health of guestsProcess in place to check health of guests
  • Thermometers for guests provided by propertyThermometers for guests provided by property
  • Mobile app for room serviceMobile app for room service
  • Screens or physical barriers between staff and guests in appropriate areasScreens or physical barriers between staff and guests in appropriate areas
  • Contactless check-in/outContactless check-in/out
  • Physical distancing rules followedPhysical distancing rules followed
  • Cashless payment availableCashless payment available

Policies

Check-in
Check-in
The minimum age for check-in is 18
Cancellation Policy
Cancellation Policy
Free cancellation
Pet Policy
Pet Policy
Pets are allowed upon request and charges may apply.
When booking more than 4 rooms, different policies and additional supplements may apply.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation.

Reviews

Value for money:
8.5
Location:
9.64
Staff:
9.35
Facilities:
8.84
Comfort:
9.3
Cleanliness:
9.27
Andrew
Oct 17, 2026 07:00:00 AM
Review Score:   8
United Kingdom
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Really friendly and helpful staff. Close for bus to airport.
Summary: Only stayed one night before flying home but would stay again.
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Room Arrangement

Room InfoFacilities
Basic Double Room
Room Type: Double
Room Size: 14 m2
1 Twin bed(s) Bed
Basic Double Room

Food & Drink

Minibar

Bathroom

Private bathroom, Body soap, Toothbrush, Shampoo, Toilet, Shower, Towels, Free toiletries, Hairdryer, Bidet, Toilet paper

General

Heating, Trash cans, Iron, Hardwood or parquet floors, Soundproofing, Smoke alarm, Safety deposit box, Key card access, Air conditioning

Media & Technology

TV, Flat-screen TV, Satellite channels, Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Desk

Bedroom

Linens, Wardrobe or closet

Accessibility

Accessible by elevator, Upper floors accessible by elevator, Entire unit wheelchair accessible

Room amenities

Socket near the bed, Non-feather pillow

View

Quiet street view, Inner courtyard view

Physical distancing

Single-room AC for guest accommodation
Standard Double Room
Room Type: Double
Room Size: 21 m2
1 Full bed(s) Bed
Standard Double Room

Food & Drink

Minibar

Bathroom

Private bathroom, Walk-in shower, Body soap, Toothbrush, Shampoo, Bath or shower, Toilet, Shower, Towels, Free toiletries, Hairdryer, Bidet, Toilet paper, Bath

General

Heating, Trash cans, Iron, Hardwood or parquet floors, Soundproofing, Smoke alarm, Safety deposit box, Key card access, Air conditioning

Media & Technology

TV, Flat-screen TV, Satellite channels, Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Desk

Bedroom

Linens, Cribs, Wardrobe or closet

Accessibility

Entire unit wheelchair accessible, Toilet with grab rails, Shower chair, Lowered sink, Accessible by elevator, Upper floors accessible by elevator, Roll-in shower, Emergency cord in bathroom, Raised toilet

Room amenities

Socket near the bed, Non-feather pillow

View

Quiet street view, Inner courtyard view

Physical distancing

Single-room AC for guest accommodation
Superior Double Room
Room Type: Double
Room Size: 31 m2
1 Full bed(s) Bed
1 Sofa bed Bed
Superior Double Room

Food & Drink

Minibar, Tea/Coffee maker

Bathroom

Private bathroom, Body soap, Toothbrush, Shampoo, Bath or shower, Toilet, Shower, Towels, Free toiletries, Hairdryer, Bidet, Toilet paper, Bath

General

Heating, Trash cans, Iron, Hardwood or parquet floors, Soundproofing, Smoke alarm, Safety deposit box, Key card access, Air conditioning

Media & Technology

TV, Flat-screen TV, Satellite channels, Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Seating area, Desk, Sofa

View

View, Quiet street view

Kitchen

Electric kettle, Coffee machine

Bedroom

Linens, Cribs, Wardrobe or closet

Accessibility

Accessible by elevator, Upper floors accessible by elevator, Entire unit wheelchair accessible

Room amenities

Socket near the bed, Sofa bed, Non-feather pillow

Physical distancing

Single-room AC for guest accommodation
Double or Twin Room
Room Type: Twin/Double
Room Size: 21 m2
2 Twin bed(s) Bed
Double or Twin Room

Food & Drink

Minibar

Bathroom

Private bathroom, Body soap, Toothbrush, Shampoo, Bath or shower, Toilet, Shower, Towels, Free toiletries, Hairdryer, Bidet, Toilet paper

General

Heating, Trash cans, Iron, Hardwood or parquet floors, Soundproofing, Smoke alarm, Safety deposit box, Key card access, Air conditioning

Media & Technology

TV, Flat-screen TV, Satellite channels, Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Desk

View

View, Quiet street view, Inner courtyard view

Bedroom

Linens, Wardrobe or closet

Accessibility

Accessible by elevator, Upper floors accessible by elevator, Entire unit wheelchair accessible

Room amenities

Socket near the bed, Non-feather pillow

Physical distancing

Single-room AC for guest accommodation

FAQ's

Is this Sercotel Ayala pet-friendly for guests? 

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Sercotel Ayala? 

Check-in time for Sercotel Ayala starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Sercotel Ayala have a swimming pool? 

No, this Sercotel Ayala does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Sercotel Ayala? 

Best-rates for the Sercotel Ayala starts from $112 per night with includes Air Conditioner, Parking, Pet Friendly, Wheelchair Accessible, Accessibility, Security/Safety, Business Services, Guest Services, Breakfast, Child Friendly, Heating, Internet, Laundry with all other facilities. Hotala.ca matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Sercotel Ayala a family-friendly place to stay? 

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Sercotel Ayala wheelchair accessible or offer services for disabled guests? 

Based on the information received from our partner, the Sercotel Ayala is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Sercotel Ayala? 

Based on the information reported by the owner or manager, the Sercotel Ayala indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Sercotel Ayala? 

Based on the information reported by the owner or manager, details for the cancellation policy for the Sercotel Ayala are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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