Cielo Maya Beach Tulum | Hotel in Tulum

| 9.0 (631 Reviews) |  1 Bathroom
Soliman Bay Hotel | Cielo Maya Beach Tulum

Hotel in Soliman Bay, Tulum

At Cielo Maya Beach Tulum, relax by an outdoor pool or hit the private sand beach where you can enjoy snorkeling.
Cielo Maya Beach Tulum offers 18 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature down comforters and premium bedding. 55-inch Smart televisions come with premium digital channels.

Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. This Tulum hotel provides complimentary wireless Internet access. Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is offered daily and irons/ironing boards can be requested.


An outdoor pool and a children's pool are on site. Other recreational amenities include a private beach.

The recreational activities listed below are available either on site or nearby; fees may apply.

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TanKah III, Mza 3, Lot. 36, Tulum, 77760, Mexico

Amenities

Air ConditionerAir Conditioner
ParkingParking
PoolPool
Designated Smoking AreaDesignated Smoking Area
ViewView
Balcony/TerraceBalcony/Terrace
Transportation/ShuttleTransportation/Shuttle
Sports/ActivitiesSports/Activities
Bedding/LinensBedding/Linens
Wellness FacilitiesWellness Facilities
SpaSpa
RestaurantRestaurant
BarBar
ToiletriesToiletries
Guest ServicesGuest Services
EntertainmentEntertainment
BreakfastBreakfast
Child FriendlyChild Friendly
InternetInternet
KitchenKitchen
LaundryLaundry

Facility Overview

BathroomsBathrooms
  • BathrobesBathrobes
  • TowelsTowels
  • Hair dryerHair dryer
  • Free toiletriesFree toiletries
BedroomBedroom
  • Laptop-compatible safeLaptop-compatible safe
  • Iron/ironing board (on request)Iron/ironing board (on request)
  • SlippersSlippers
  • Ceiling fanCeiling fan
  • Down comforterDown comforter
  • Free cribs/infant bedsFree cribs/infant beds
  • Air conditioningAir conditioning
  • Premium beddingPremium bedding
BreakfastBreakfast
  • 1 restaurant and 1 coffee shop/cafe1 restaurant and 1 coffee shop/cafe
  • Room service availableRoom service available
  • Free daily receptionFree daily reception
  • Free cooked-to-order breakfast available daily 7:00 AM–11:00 AMFree cooked-to-order breakfast available daily 7:00 AM–11:00 AM
  • 1 bar1 bar
  • MinibarMinibar
  • Free bottled waterFree bottled water
  • Espresso makerEspresso maker
ParkingParking
  • 24-hour roundtrip airport shuttle (surcharge)24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)Area shuttle (surcharge)
  • Free uncovered self parking on siteFree uncovered self parking on site
AccessibilityAccessibility
  • Handrails in stairwaysHandrails in stairways
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevatorsThis property does not have elevators
  • Well-lit path to entranceWell-lit path to entrance
ActivitiesActivities
  • KayakingKayaking
  • Spa servicesSpa services
  • Boat toursBoat tours
  • Children's poolChildren's pool
  • Arcade/game roomArcade/game room
  • PlaygroundPlayground
  • Outdoor poolOutdoor pool
  • SnorkelingSnorkeling
  • Theme parksTheme parks
  • Scuba divingScuba diving
  • FishingFishing
  • EcotoursEcotours
  • Bicycle rentalsBicycle rentals
EntertainmentEntertainment
  • 55-inch Smart TV55-inch Smart TV
  • Premium channelsPremium channels
  • Streaming servicesStreaming services
  • Digital channelsDigital channels
GeneralGeneral
  • Front-desk safeFront-desk safe
  • Water dispenserWater dispenser
  • SpanishSpanish
  • EnglishEnglish
  • TV in lobbyTV in lobby
  • Mosquito netsMosquito nets
  • Beach towelsBeach towels
  • Designated smoking areasDesignated smoking areas
Guest ServicesGuest Services
  • Multilingual staffMultilingual staff
  • Luggage storageLuggage storage
  • Tour/ticket assistanceTour/ticket assistance
  • Dry cleaning serviceDry cleaning service
  • Daily housekeepingDaily housekeeping
  • 24-hour front desk24-hour front desk
  • Concierge servicesConcierge services
  • Laundry facilitiesLaundry facilities
  • Snack bar/deliSnack bar/deli
  • Children's poolChildren's pool
  • Arcade/game roomArcade/game room
  • PlaygroundPlayground
  • Free cribs/infant bedsFree cribs/infant beds
  • Outdoor poolOutdoor pool
  • Laundry facilitiesLaundry facilities
InternetInternet
  • Available in some public areas: Free WiFiAvailable in some public areas: Free WiFi
  • Available in all rooms: Free WiFiAvailable in all rooms: Free WiFi
OutdoorsOutdoors
  • Pool sun loungersPool sun loungers
  • GardenGarden
  • Rooftop terraceRooftop terrace
  • Beach umbrellasBeach umbrellas
  • Picnic areaPicnic area
  • Private beachfront locationPrivate beachfront location
  • Beach loungersBeach loungers
SpaSpa
  • Body treatmentsBody treatments
  • AromatherapyAromatherapy
  • Massage - deep-tissueMassage - deep-tissue
  • Body scrubsBody scrubs
  • Couples treatment room(s)Couples treatment room(s)
  • Massage - on the beachMassage - on the beach
  • Manicures and pedicuresManicures and pedicures
  • Massage - SwedishMassage - Swedish
  • Massage - sportsMassage - sports
  • FacialsFacials
  • Massage - hot stoneMassage - hot stone

Policies

Check-in
Check-in
Check-in start time: 3 pm; check-in end time: anytime minimum check-in age: 18
Check-out
Check-out
Check-out before noon contactless check-out available
Child Policy
Child Policy
Children are welcome. kids stay free! up to 2 children 12 years old and younger stay free when using existing bedding. rollaway/extra beds are not available. free cribs (infant beds)!
Payment Policy
Payment Policy
Airport shuttle fee: usd 140 per vehicle (one way) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pet Policy
No pets or service animals allowed
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash cashless transactions are available safety features at this property include a fire extinguisher and a smoke detector this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Lori
Aug 17, 2026 06:58:12 AM
Review Score:   10
Summary: Beautiful room with balcony ocean view. Staff was great.
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Room Arrangement

Room InfoFacilities
Deluxe Double Room, 2 Queen Beds, Pool View, Garden Area
Room Size: 538 square feet m2
2 Queen Beds
Deluxe Double Room, 2 Queen Beds, Pool View, Garden Area

General

Square meters - 50, Square feet - 538, Garden view, Pool view, Private bathroom, Shower only, Number of bedrooms - 1, Ping - 15, Wardrobe or closet, Bed count minimum 2, Bed count maximum 2
Junior Suite, 1 King Bed with Sofa bed, Garden Area
Room Size: 538 square feet m2
2 King Bed and Twin Sofa Bed
Junior Suite, 1 King Bed with Sofa bed, Garden Area

General

Square meters - 50, Square feet - 538, Garden view, Private bathroom, Shower only, Number of bedrooms - 1, Ping - 15.12, Wardrobe or closet, Bed count minimum 2, Bed count maximum 2
Deluxe Suite, 1 King Bed with Sofa bed, Terrace, Oceanfront
Room Size: 538 square feet m2
2 King Bed and Twin Sofa Bed
Deluxe Suite, 1 King Bed with Sofa bed, Terrace, Oceanfront

General

Square meters - 50, Square feet - 538, Separate sitting area, Ocean view, Jetted bathtub, Furnished balcony, Private bathroom, Separate bathtub and shower, Wheelchair accessible, Number of bedrooms - 1, Terrace, Wheelchair-width doorways, Ping - 15.12, Wardrobe or closet, Bed count minimum 2, Bed count maximum 2
Deluxe Suite, 1 King Bed with Sofa bed, Partial Sea View
Room Size: 645 square feet m2
2 King Bed and Double Sofa Bed
Deluxe Suite, 1 King Bed with Sofa bed, Partial Sea View

General

Square meters - 60, Square feet - 645, Separate sitting area, Jetted bathtub, Partial ocean view, Furnished balcony, Private bathroom, Separate bathtub and shower, Sofa bed, Number of bedrooms - 1, Ping - 18, Wardrobe or closet, Bed count minimum 2, Bed count maximum 2, Extra bed count 1

FAQ's

Is this Cielo Maya Beach Tulum pet-friendly for guests? 

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Cielo Maya Beach Tulum? 

Check-in time for Cielo Maya Beach Tulum starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Cielo Maya Beach Tulum have a swimming pool? 

Yes, this Cielo Maya Beach Tulum has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Cielo Maya Beach Tulum? 

Best-rates for the Cielo Maya Beach Tulum starts from $204 per night with includes Air Conditioner, Parking, Pool, Designated Smoking Area, View, Balcony/Terrace, Transportation/Shuttle, Sports/Activities, Bedding/Linens, Wellness Facilities, Spa, Restaurant, Bar, Toiletries, Guest Services, Entertainment, Breakfast, Child Friendly, Internet, Kitchen, Laundry with all other facilities. Hotala.ca matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Cielo Maya Beach Tulum a family-friendly place to stay? 

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Cielo Maya Beach Tulum wheelchair accessible or offer services for disabled guests? 

Based on the information received from our partner, the Cielo Maya Beach Tulum has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Cielo Maya Beach Tulum? 

Based on the information reported by the owner or manager, the Cielo Maya Beach Tulum indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Cielo Maya Beach Tulum? 

Based on the information reported by the owner or manager, details for the cancellation policy for the Cielo Maya Beach Tulum are as follows: Cancellation Policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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