Nerea Tulum | Hotel in Tulum

| 9.2 (145 Reviews) | 1 Bathroom

Hotel in Soliman Bay, Tulum

At Nerea Tulum, relax by an outdoor pool or hit the beach where you can enjoy snorkeling.
Change of towels is available on request.
Nerea Tulum offers 22 air-conditioned accommodations with espresso makers and safes. Rooms open to furnished balconies. Pillowtop beds feature down comforters and premium bedding. Televisions come with satellite channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

This Tulum hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; local and international calls are complimentary (restrictions may apply). In-room massages, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a lazy river.

Guests under 6 years old are not allowed in the swimming pool or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Fraccionamiento tankah III Mza 3 Lote 21, Tulum, 77760, Mexico

Amenities

Air Conditioner

Parking

Pool

View

Ocean View

Balcony/Terrace

Accessibility

Security/Safety

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Hot Tub

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Free toiletries

Soap

Towels

Bathrobes

Private bathroom

Toilet paper

Shampoo

Hair dryer

Bedroom

Blackout drapes/curtains

Pillow-top mattress

Air conditioning

Down comforter

Premium bedding

Bed sheets

Phone

In-room massage

Electrical adapters/chargers

Guidebooks/recommendations

Free local calls

Free international calls

Turndown service

Iron/ironing board (on request)

Safe

Desk

Desk chair

Breakfast

1 poolside bar

1 restaurant

Cooked-to-order breakfast available for a fee daily 7:30 AM–10:30 AM: USD 20-40 per person

Espresso maker

Parking

24-hour roundtrip airport shuttle (surcharge)

Free secured, uncovered self parking on site

Airport shuttle on request

Accessibility

Accessible airport shuttle

Visual alarms in hallways

Handrails in stairways

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Well-lit path to entrance

Upper floors accessible by stairs only

This property does not have elevators

Lever door handles

Activities

Swimming

Ecotours

Boat tours

Cave exploring

Fishing

Beach yoga

Spa services

Kayaking

Free beach club

Snorkeling

Hot tub

Outdoor pool

Bike parking

Entertainment

Cable channels

General

Front-desk safe

English

Spanish

Vegetarian dining options

Vegan dining options

Couples dining

Beach towels

At least 80% of food locally-sourced

Romance packages available

Smoke-free property

Locally-owned & organized tours & activities

Guest Services

Snack bar/deli

Outdoor pool

Lazy river

Daily housekeeping

Concierge services

Turndown service

Tour/ticket assistance

Change of towels (on request)

24-hour front desk

Luggage storage

Water sports equipment

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

In-room WiFi speed: 50+ Mbps

Outdoors

Dock

Beach loungers

Outdoor furniture

Pool sun loungers

Pool umbrellas

Beachfront location

Beach umbrellas

Terrace

Furnished balcony

Spa

Massage - deep-tissue

Massage - hot stone

Massage - on the beach

Massage/treatment rooms

Body scrubs

Facials

Body treatments

Massage - sports

Body wraps

Outdoor treatment areas

Reflexology

Aromatherapy

Treatment room

Couples treatment room(s)

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: anytime contactless check-in available early check-in subject to availability express check-in available minimum check-in age: 18

Check-out

Check-out before noon contactless check-out available express check-out available late check-out fee: usd 50 late check-out subject to availability

Child Policy

Children 5 and younger are not allowed at this property. all guests older than 5 are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.

Payment Policy

Fee for cooked-to-order breakfast: approximately usd 20 to 40 per person airport shuttle fee: usd 288 per vehicle (roundtrip, maximum occupancy 2) late check-out fee: usd 50 (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges noise-free guestrooms cannot be guaranteed property registration number 09043457 safety features at this property include a fire extinguisher special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Melissa

Mar 27, 2026 02:13:58 AM

Review Score: 8

Summary: The rooms were beautiful and the view was beautiful from the rooftop suite. The restaurant staff was very attentive and the food was delicious. Our host, Jesus, was outstanding. He gave our whole experience his utmost attention. We would definitely stay there again.

See All Reviews

Room Arrangement

Room Info	Facilities
Deluxe Swim-Up King Room Size: 432 square feet m² 1 King Bed	General Square meters - 40.12, Number of living rooms 0, Pool view, Separate bathtub and shower, Number of bedrooms - 0, Ping - 12, Square feet - 432, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Partial Ocean View King Room Size: 432 square feet m² 1 King Bed	General Square meters - 40.12, Number of living rooms 0, Separate bathtub and shower, Number of bedrooms - 0, Partial ocean view, Ping - 12, Room and bed type depend on availability check-in, Square feet - 432, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Beachfront Lower King Room Size: 432 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Sea view, Ping - 12, Room and bed type depend on availability check-in, Square feet - 432, Square meters - 40.15, Separate bathtub and shower, No rollaway/extra beds, No cribs (infant beds), Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Pool View King Room Size: 432 square feet m² 1 King Bed	General Number of living rooms 0, Square meters - 40.15, Pool view, Separate bathtub and shower, Number of bedrooms - 0, Ping - 12, Square feet - 432, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Rooftop Suite Room Size: 684 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Shower only, Room and bed type depend on availability check-in, Square feet - 684, Ping - 19, Square meters - 63.55, No rollaway/extra beds, No cribs (infant beds), Private plunge pool, Rainfall showerhead, Bed count minimum 1, Ocean view, Bed count maximum 1
Beachfront Upper King Room Size: 432 square feet m² 1 King Bed	General Number of living rooms 0, Square meters - 40.15, Separate bathtub and shower, Number of bedrooms - 0, Sea view, Ping - 12, Room and bed type depend on availability check-in, Square feet - 432, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Beachfront Rooftop Room Size: 684 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Sea view, Shower only, Room and bed type depend on availability check-in, Square feet - 684, Ping - 19, Square meters - 63.55, No rollaway/extra beds, No cribs (infant beds), Private plunge pool, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1

FAQ's

Is this Nerea Tulum pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Nerea Tulum have a swimming pool?

Yes, this Nerea Tulum has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Nerea Tulum?

Best-rates for the Nerea Tulum starts from $135 per night with includes Breakfast, Laundry, Security/Safety, Internet, Accessibility, Bedding/Linens, Kitchen, Parking, Pool, Ocean View, Wellness Facilities, Bar, Guest Services, Hot Tub, Air Conditioner, View, Balcony/Terrace, Spa, Restaurant, Toiletries with all other facilities. Hotala.ca matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Nerea Tulum a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is not considered to be a family-friendly property. As reported by the owner or manager, the hotel has not specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Nerea Tulum wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Nerea Tulum has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Nerea Tulum?

Based on the information reported by the owner or manager, the Nerea Tulum indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Nerea Tulum?

Based on the information reported by the owner or manager, details for the cancellation policy for the Nerea Tulum are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability

Nightly rates from:

CA $186